After-Hours Case Management 2IC - Enrolled Nurse

About Us

At Prestige Inhome Care, we're more than a care provider, we're a family committed to improving lives by supporting people to remain safe, independent and comfortable in their own homes.

For over 20 years, we've delivered high-quality, person-centred care to our communities. As we continue to grow, we are investing in our people, leadership and capability to ensure we deliver the best outcomes for both our clients and our teams.

About The Role

The After-Hours 2IC is a proactive, senior specialist responsible for managing the Prestige Inhome Care after-hours client portfolio outside of standard business hours, with a primary focus on high-hours, Private, and complex clients across Wednesday to Sunday.

The role provides structured case management oversight during the weekday evening and weekend windows, ensuring service continuity, new client onboarding, and proactive carer matching. While not a clinical role, the

After Hours 2IC maintains strong situational awareness and escalates clinical concerns promptly to the appropriate Clinical On-Call or Manager On-Call.

This Is a 12-month Contract Opportunity That Will See You Working 26 Hours Per Week And Your Set Roster Will Be

Wednesdays and Thursdays - 5pm to 8pmFridays - 4pm to 8pm FridaysSaturdays and Sundays- 9am and 5pm (30-minute lunch break)

ABOUT YOU:

You're an Enrolled Nurse coming from a client service, case management or nursing background who enjoys communicating with people. You're a problem solver and like to look for ways to continuously improve processes. You are a proactive thinker and happy to give feedback in a constructive manner if you feel a task can be completed in a more agile way. You can think on your feet and people find you engaging. You are looking for a role in which the hours suit your lifestyle.

You Will Bring

Demonstrated experience managing complex or high-hours client portfolios across Private, and/or NDIS.Experience in case management, care coordination or client services within aged care, community care or disability services programs.Ability to work proactively and independently in a weekend or evening environment with limited supervision.Strong situational judgement- able to identify when clinical escalation is required and to act without delay.Confident communication skills: clear and professional with clients, carers and on-call contacts at all times.Experience with care management systems; Lookout Way preferred.Local to the client service area- ability to attend in the field when required.

WHAT’S IN IT FOR YOU?

We're proud to be recognised as one of AFR BOSS Best Places to Work for two consecutive years, a reflection of our supportive, values-driven culture.

When You Join Prestige, You'll Enjoy

Your Birthday Off – celebrate your special dayGrow and Learn – access to our Training Hub, 5 days study leave, mentoring and leadership programsA Warm Welcome – tailored onboarding and supportGive Back – one paid Volunteer Day each yearCelebrate Together – awards nights, events and team activitiesWellbeing Support – confidential counselling through our Employee Assistance Program (EAP)Retail Benefits – Discounts with a wide range of retailers nationwide

APPLY NOW!

If you're an Enrolled Nurse seeking a part-time role with a difference, we would love to hear from you!

At Prestige Inhome Care, we believe in the power of diversity and inclusion. We encourage applications from people of all abilities, Aboriginal and Torres Strait Islander peoples, individuals from Culturally and Linguistically Diverse backgrounds, and the LGBTIQ+ community. We are dedicated to fostering an inclusive and respectful workplace where everyone can thrive.