Enterprise Observability Specialist

About Us

UniSuper is a workplace where highly skilled professionals are empowered to Think Great and deliver exceptional retirement outcomes for our members. With a culture grounded in accountability, collaboration and care, your work contributes directly to member’s long term financial security.

The Technology & Delivery (T&D) team ensures the sustained health and maintenance of UniSuper’s core systems and platforms - to provide high availability, stability and performance. We remain committed to partner with business units to provide business driven scale and simplification, guidance and delivery of the Enterprise Portfolio and technologies required to enable business capabilities and support the execution of UniSuper’s Strategy.

Make an impact in this role by improving visibility, resilience and performance across critical business services and technology platforms.

The role

The key focus of this role is to deliver specialised observability outcomes through deep technical expertise and contribute to the ongoing maturity of UniSuper’s observability practice. You will analyse issues, solve complex problems and support technology teams and business stakeholders with effective observability solutions.

• Deliver observability solutions using Splunk ITSI and Splunk Observability Cloud
• Improve observability practices, standards and offerings through emerging technologies
• Support and advise on observability methodologies and best practices
• Collaborate with Information Security teams to support log ingestion requirements
• Perform platform administration, data ingestion, configuration and performance optimisation
• Analyse incidents and support problem management, root-cause analysis and incident response

About you

You are an experienced observability specialist who enjoys solving complex technical problems and delivering high-quality outcomes. You apply sound judgement, work collaboratively and bring strong expertise across observability platforms and monitoring practices.

• Extensive experience managing Splunk Enterprise or Splunk Cloud environments
• Hands-on experience developing and administering Splunk ITSI
• Demonstrated experience deploying observability platforms such as New Relic, Dynatrace or Splunk Observability Cloud
• Sound understanding of SRE methodologies, ITIL and monitoring practices
• Experience with data pipeline tools such as Cribl, OpenTelemetry and/or Prometheus is highly regarded
• Exposure to Splunk Enterprise Security, SOAR, DevOps practices or cloud-native technologies is advantageous

What We Offer

UniSuper believes that the best way to achieve great things is when we come together and collaborate. Therefore, we ask you to be able to commit to 60% of your time in office. UniSuper is proud of our culture and benefits, which empower our people to achieve their full potential, thrive, and grow their career with us. These include:

• 17% superannuation contribution
• $1,500 annual development funding
• 20 weeks paid parental leave
• 3 days community, culture & wellbeing leave

It should go without saying, but at UniSuper, we value and celebrate diversity and inclusion. We believe that a variety of perspectives, backgrounds, interests, abilities, and skills is crucial for delivering great retirement outcomes for our members. We invite you to apply for the roles that suit your career aspirations, even if you don’t meet all the requirements.