Security Manager

About Us:

With over 36 years’ experience, Glad Group is positioned as a leader in the delivery of integrated property services across Australia. 

Key Responsibilities

• Lead and supervise security officers 
• Provide hands-on incident response, management, and escalation
• Ensure compliance with SOPs, WHS, and site policies
• Coach officers in customer service, de-escalation, and situational awareness
• Complete accurate incident reporting and follow-up actions
• Assist with rostering, training, and performance management
• Liaise with staff, emergency services, and contractors
• Promote a safety-first, service-focused site culture

Working Hours:

Monday to Friday 8 hours a day

About You: 

• Valid State Security Licence (mandatory) 
• Current Senior First Aid Certificate (mandatory) 
• Security experience in Retail or Commercial environments 
• Control room experience (for Control Rooms Operators only) 
• Experience in customer service 
• Ability to work collaboratively as a team player 
• Be well presented with excellent verbal and written communication skills 
• Ability to work flexible hours across a 24/7 roster, including weekends and public holidays 

Benefits at Glad Group: 

• Career progression through ongoing training and development 
• Exclusive employee reward and recognition program 
• Employee Assistance Program 
• Regular team bonding events 

Glad is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity and we seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Glad accessible for all people, including targeted programs for females, Aboriginal and Torres Strait Islanders. If you meet the above criteria, then click APPLY and become a part of the Glad Group family by submitting your resume. 

MASTER LICENCES: 
ACT: 17502081 | SA: ISL249412 | NSW: 409557154 | VIC: 763-211-20S | NT: SFL1081 | WA: SA40606| QLD: 3199590