Crowd Controller / Security Officer

Vault Protective Security Services is an established West Australian security provider, specialising in delivering exceptional security services to the Hospitality and Events sectors. With a strong presence in Perth since 2011, we are the preferred security partner for prominent venues, Government entities, and high-profile clients.

Whether you are an absolute beginner wanting the best start to your new career, an experienced guard looking to expand your skill set, or a seasoned professional ready to step into a leadership position, Vault offers the opportunity to learn from some of the most highly trained and respected Crowd Controllers in WA.

We are currently gearing up for our busy periods as the summer months come in, meaning there will be a massive volume of hours available. We are seeking adaptable Crowd Controllers to work across all sectors of our business, including premium venue security, large-scale crowd control events, and dynamic ad-hoc shifts throughout the Perth region and into 2026.

To help you excel in the role, we provide coaching and training designed to build your experience, grow your confidence, and elevate your conflict resolution skills. Vault boasts a large pool of highly skilled Crowd Controllers, and we are specifically seeking guards who are committed to maintaining these high-quality standards.

We strongly encourage military veterans that hold a current security licence to apply for positions. We value the unique skills, dedication, and experience that veterans bring. We appreciate the exceptional contributions of veterans and invite you to join our team and excel in your post-military careers.
  
Benefits of joining Vault Protective Security Services:

• Highly competitive rates reflecting the premium nature of the role.
• Comprehensive coaching and advanced training programs to help you succeed.
    
• Exclusive martial arts discounts and training workshops.
    
• Free counselling for you and your family.
    
• Great leadership from industry-experienced personnel.
    
• Collaborative roster creation tailored to your preferences.
    
• Massive earning potential with consistent hours as our busy summer period approaches.
• Experience a variety of exciting venues and events across multiple sectors.

Tasks and responsibilities:

• Provide exceptional and professional customer service to diverse clientele.
• Screen patrons entering and exiting the premises strictly adhering to policies.
• Control patron behaviour in and around the premises to ensure the safety of patrons, staff, and guards.
• De-escalate potential conflict and expertly escort patrons out of venues using appropriate, safe methods.
• Report in detail any incidents in line with legislation, policies, and procedures.
• Conduct emergency evacuations & perform first aid and/or CPR where applicable.
• Adapt seamlessly between venue hosting, event security, and ad-hoc shift requirements.

  
Skills and qualifications:

• Valid WA Crowd Control Licence required.
• Valid First Aid Certificate required.
• Responsible Service of Alcohol (RSA) certificate required.
• Rights to work in Australia are required.
• Weekend and evening availability essential (Saturday availability is a must for this role).
• Proficient English communication and verbal de-escalation skills essential.
• Defence Force experience highly regarded.
• Amateur or professional martial arts training highly regarded.

Join VPSS now and seize the opportunity to contribute to our legacy of excellence in the security industry. Take the next step in your career and be part of a team that values professionalism, integrity, and a relentless pursuit of superior service.

If you think you have what it takes to be a part of the Vault team, use the Apply button below to submit your application now. Please note, only suitable candidates will be contacted for a phone screen and invited for an individual or group interview. After submitting your application you will need to complete a job application form with all the required licences and certifications for the role.