On-Call Worker

On-Call Worker

On-Call Worker (Permanent Part-Time) x 2 positions, 24hrs/fortnight

• Community based organisation, steeped in a values-driven culture

• Join a high performing team that celebrates all successes, big and small

• Primary weekend roster (not limited to) covering rotating day and night shifts

• Generous NFP salary packaging available (up to $15,900/annum)

• Generous leave provisions including birthday leave and 5 weeks annual leave after 2 years of service!

We Are Key Assets Australia

Key Assets is a leading not-for-profit, children, family and community services agency, founded in Australia in 2007. We provide foster care & family services. Operating across all states, the ACT and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, and communities. To achieve that, we need people like you!

We pride ourselves on being inclusive and embrace and celebrate the diversity of all people within our communities. Our diversity helps us provide the best support possible to carers, families, children and young people and all of our external stakeholders.

A little about the role

Our staff and carers provide 24/7 care for our children and young people across various services. The on-call team will receive incoming calls from employees and foster carers, seeking support and guidance outside of business hours. The on-call team has a responsibility to guide and support in line with Child Protection and Child Safe Procedures, Better Care Better Services Standards and adhere to Safer Caring Guidelines.

• You will review, monitor and manage response to all critical incidents in line with Key Assets policy and procedures.

• You will support staff and carers through incident management and escalate calls appropriately to delegated authority

• Liaison with the Key Care Team tracking trends and incidents across the 24/7 care of placements is just one of many core tasks

• During your shift you will assist in emergency placements, rostering and staff changes in collaboration with both internal and external stakeholders.

The base salary for this position is $92,286.48-$99294.52 /annum (based on 1.0FTE) + super + salary packaging options up to $15,900 per annum. The are 2 positions 24 hrs/fortnight available that are permanent part-time, ongoing roles. These roles are primarily required for weekend work (not limited to), rotating days and nights. (Roster to be discussed at interview).

About you

You will bring demonstrated experience of working with children and young people in the care system with evidence of being able to provide direct care to individuals, overnight support, that assists in meeting their social, emotional, educational/vocational, health, recreational and cultural needs whilst achieving their independent living goals, together with

• Having substantial leadership/supervisory experience in a similar role, with training and qualifications in youth, social work or community services, with a sound knowledge of Child Protection practice

• You will be able to demonstrate your experience with the ability to work with children and young people, in a trauma informed way.

• You will be reliable, flexible and dependable with solid organisational skills including attention to detail and the ability to multitask. Your ability to demonstrate effective communication both written and verbal is essential.

• You must be available to participate in a primary rotating roster across weekend (not limited to), day, and night shifts.

My Key Assets

The health and wellbeing of our people is at the core of our employee and client experience. All employee offerings are intentionally curated with care, allowing you to bring your best self to work, every day. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.

• Work-Life Balance: We are well equipped to support a hybrid approach to the future of work and have developed a flexible work framework to support these arrangements. We understand that work-life balance is important and accommodate flexibility for team members wherever possible. Flexible, family-friendly working arrangements and remote work – just ask us!

• Health and Wellbeing: We promote health and wellbeing for our people, just like we would for the children, families and communities we serve. We provide discounted health insurance and gym memberships, confidential counselling services and offer 5 weeks of annual leave after 2 years’ continuous service with us!

• Professional Development: We provide both digital eLearning and ongoing face to face training as well as an online library. Your continual professional development is always top of our priority list - you’ll have access to apply to our Annual Learning fund for subsidised professional development opportunities!

• Salary Packaging: part of your wage is paid tax free each pay, saving thousands in tax each year.

The fine print

• Applications close: Monday 24th August 2026

• For further information, please contact Alex Yerrell at alex.yerrell@keyassets.org.au

• Successful candidates will be required to undergo a 395 Dept of Communities check, hold a valid WWCC and other checks which can be discussed at interview.

If you are seeking a role in an excellent, innovative, and supportive team, in a growing organisation, we would love to hear from you. Click Apply today!

Note for our recruiter network - we’re handling this recruitment in-house and kindly ask that agencies refrain from contacting us regarding this opportunity.

Key Assets Australia is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion.
Key Assets is a Child Safe organisation, committed to the safety and wellbeing of all children and young people.

While we're reviewing your application, get to know us by visiting our website and on social media #WeAreKeyAssets.