Food and Beverage Manager | Norths Collective

We are looking for a Food and Beverage Manager to deliver exceptional and memorable service to our guests. You would be working in an enthusiastic team environment, ensuring all aspects of our guest experience exceeds expectations. Meeting and greeting with a welcoming smile and building rapport with our amazing members while delivering efficient and friendly service throughout the business. Demonstrating initiative and willingness to learn and grow in your role.

You will be focused on providing a vibrant and professional atmosphere for both our customers and employees and will seek to grow membership through the provision of outstanding service and products. Your commitment to the delivery of excellent customer service will be uncompromising and will be evidenced through your professional conduct and the standards you set for yourself, the team and the Club.

Norths Collective includes Norths Cammeray, The Greens North Sydney, The Alcott Lane Cove, The Verandah Beecroft and Seagulls Tweed Heads.

Your Key Priorities will be to:

• Oversee the daily operation of the Food and Beverage service, ensuring smooth and efficient service.

• Ensure the restaurant is presented to a high standard at all times including cleanliness, layout and ambience.

• Monitor and manage service flow during peak trading periods.

• Coordinate with the kitchen team to ensure timely and accurate food service.

• Maintain effective communication between front-of-house and kitchen teams.

• Implement and maintain service procedures and operational standards.

The Candidate:

• Outstanding behavioural and interpersonal skills

• Highly organised with strong communication and personal skills

• Experience in working under pressure in a fast environment

• Current RSA and RCG certifications

• Flexibility and available to work a 7 day, rotating roster including weekends and public holidays

Our Benefits:

• Dynamic, energised, management team that is embracing change and focused on success

• Free gym membership at Norths Fitness, including free gym classes such as yoga and spin

• Discounted duty meals whilst on duty and when visiting our venues

• Birthday leave

• Annual leave tenure recognition program

• Refer a friend program

If you have the enthusiasm, drive and energy to create the wow factor that surpasses our customers’ expectations and has them returning to their Club again and again, we would love to speak with you.