Senior Commercial Performance Analyst - Member Health

You're only human.   

It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.   

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.  

The Opportunity

Join Medibank's Strategy & Analytics team as a Senior Commercial Performance Analyst, where you'll play a pivotal role in shaping the performance and future direction of Member Health programs.

This is a highly impactful role for someone who thrives on turning complex data into meaningful, actionable insights. You'll partner closely with cross-functional stakeholders to influence decision-making, optimise performance, and drive initiatives that enhance both customer outcomes and commercial value.

You'll be at the centre of a high-performing squad, helping embed a data-led, performance-driven culture while contributing to strategic priorities and long-term growth ambitions.

Key Responsibilities

• Deliver high-quality commercial analysis, dashboards, and performance reporting to support data-driven decision-making
• Translate complex data into clear insights and strategic recommendations that drive tangible business outcomes
• Partner with stakeholders across the business to embed insights into processes and initiatives
• Identify opportunities for performance improvement and support the execution and tracking of key initiatives
• Build and enhance reporting and analytics capability, including automation and visualisation
• Contribute to the development of a strong performance culture, sharing knowledge and uplifting analytical capability within the team
• Manage multiple priorities, ensuring analysis is focused on highest-value opportunities

Must haves

• 3+ years' experience in commercial analytics, business strategy, or finance
• A degree in commerce, economics, finance, statistics, or a related field
• Proven ability to apply structured problem-solving to complex business challenges
• Strong experience turning data into insights that drive business impact
• Advanced skills in SQL/SAS, Excel, and PowerPoint, with experience in Tableau or similar visualisation tools
• Strong stakeholder management and communication skills, with the ability to influence and present insights clearly
• Experience building business cases, assessing opportunities, and supporting end-to-end execution of initiatives

Imagine working with us…

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that's why we're reinventing work.    

Imagine a workplace where work didn't feel like work.

A workplace where you could shape when and where you work to have more impact.

Where flexible working isn't a buzzword, it's a reality.  

Imagine a workplace that helps you and your family thrive. 

Where connection, personal development and health and wellbeing are front of mind.

Learn more about our benefits here: https://careers.medibank.com.au/culture/rewards-benefits/ 

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. 

Inclusion and Accessibility  

We believe in everyone's potential and strive to make Medibank inclusive for all, because different perspectives make us better.

To learn about our commitments, employee experiences, and benefits, go to https://careers.medibank.com.au/culture/diversity-inclusion/ 

We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals. For any adjustments or alternative formats during the recruitment process, please contact us at *******@medibank.com.au.