Office Manager

Key Duties and Responsibilities

• Plan, organise and oversee the day-to-day administrative and office operations of the business.

• Develop, implement and review office procedures, administrative systems and operational workflows.

• Coordinate staff activities, allocate work and ensure company procedures and service standards are followed.

• Manage office records, purchasing documents, supplier invoices and other administrative information.

• Coordinate purchasing, inventory administration and communication with suppliers and service providers.

• Oversee customer service administration, including enquiries, deliveries, returns and wholesale accounts.

• Maintain and coordinate the effective use of business systems, including ERP, inventory and sales platforms.

• Prepare operational reports, identify areas for improvement and provide recommendations to management.

Our ideal candidate will possess the following:

• At least 1 year experience in an Office Manager role or related field.

• Relevant qualifications or at least 3 years of relevant experience in lieu of qualification.

• Strong organisational, time-management and problem-solving skills.

• Excellent interpersonal and communication skills.

• Strong attention to detail and the ability to manage competing priorities.

• Proficiency in Microsoft Office and relevant business management systems.

• Experience in the retail, wholesale or e-commerce industry will be highly regarded.