IT Trainee

Our Story. Our People. Our Purpose.

Broome Regional Aboriginal Medical Service (BRAMS) is a well-established Aboriginal Community Controlled Health Organisation that has been supporting the Broome community for over 40 years.

Headquartered in Broome, Western Australia, BRAMS provides holistic, culturally safe primary healthcare, aged care, and community programs to Aboriginal people throughout the Kimberley region.

BRAMS is proud to operate under the vision: Healthy People – Strong Community – Bright Future and upholds a model of care rooted in cultural respect, quality, and community leadership.

Your Career Starts Here

BRAMS is looking for a full-time IT Trainee based in Broome, WA. Reporting to the Assets Manager, this role is the first point of contact for IT support across the organisation, helping staff resolve everyday technology issues so they can keep delivering quality health services to the community.

This is an earn-while-you-learn opportunity. You will be paid a full-time wage from day one while you study towards a nationally recognised qualification, trained and supported by KAMS IT throughout your traineeship and building real technical skills on the job.

More specifically, your responsibilities include but are not limited to:

• Act as the first point of contact for IT support at BRAMS, responding to helpdesk requests from staff in a timely and professional manner, and escalating complex issues to KAMS IT.
• Set up computers and devices, create user credentials and system access for new starters, and manage user accounts across email and computer systems to support secure onboarding and offboarding.
• Install, configure and maintain ICT hardware and software, set up teleconferencing facilities, and keep the ICT equipment asset register up to date.
• Actively participate in the traineeship, complete training on time and apply that learning at work, including lessons from escalated helpdesk requests.

What You’ll Bring

No previous IT experience or qualifications are required. To qualify, you need a genuine interest in technology, basic computer skills, and a commitment to completing the formal training that comes with this traineeship. You will also hold a current WA driver’s licence.

We welcome applications from people of all ages – school leavers, people returning to the workforce, and mature-age applicants looking for a change of direction. It is never too late to start something new.

Additionally, the following skills and background will be highly valued:

• Previous experience in an IT, helpdesk or technical support role.
• A relevant qualification or current studies in information technology.
• Experience in a customer service or administration role in any industry.
• Knowledge of Kimberley communities and experience working in an Aboriginal Community Controlled Health Service.

As our ideal candidate, you will be reliable, organised and able to manage competing priorities. You will be approachable, patient and helpful when supporting staff, honest and trustworthy with confidential information, and able to work in a culturally safe and respectful manner within an Aboriginal Community Controlled organisation.

​​​​​​What’s in It for You

BRAMS offers a competitive salary of $60,000 - $70,000 + Super, along with a supportive and inclusive work environment and a host of generous benefits, including:

• Earn while you learn – a full-time wage plus a nationally recognised qualification, fully funded by BRAMS.
• Hands-on training and mentoring from KAMS IT.
• $1,300 Annual Remote Area Allowance.
• Salary packaging to maximise take-home pay.
• 6 weeks of Annual Leave to support work-life balance.
• Study leave and access to ongoing professional development.
• Free access to primary health, dental, and allied health services through BRAMS.

Our Commitment to Safeguarding

BRAMS is committed to safeguarding children and young people. All applicants are subject to child safety screening processes and must uphold our safeguarding values at all times.

Ready to Start? Here’s What Happens Next

If you’re ready to earn while you learn and build a career with BRAMS – apply now! No experience is necessary – just a willingness to learn.

To apply or find out more, please contact us at ••••@brams.org.au.

BRAMS will commence shortlisting and interviews as applications are received. We encourage applicants to submit their applications at the earliest opportunity.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.