Delicatessen Manager (Supermarket Retail)

Are you an experienced supermarket retail professional who is passionate about providing an outstanding shopping experience and relishes the opportunity to lead and grow a team?

Our IGA Russell Island is more than just a one stop shop for pantry staples, but has become a foodie destination providing value, quality and an extensive range of gourmet delicacies to the Southern Morton Bay Island communities. If you are an experienced Service Delicatessen Manager looking to grow your career in an expanding family business then look no further!

About Our Group:

Jones Retail Group is a multi-award winning and innovative independent grocer with a mission to deliver a never-before-seen supermarket experience to local communities across our 11 stores (and growing) in Southeast Queensland.  Our business is on a growth trajectory and 2026 sees us mark our 31st year in Retail.

The Role:

Located at our beautifully renovated Russell Island store, the Delicatessen Manager is responsible for the day to day management of the deli department and must ensure the highest standards in food safety, presentation and customer service. Who you are:

• An experienced Manager who is accountable for all aspects of your department

• Take pride in creating culture which is encouraging, warm and welcoming for our team, customers and community members

• Love to ensure your department is well presented and your team provide excellent customer service

• Either lives on the island or is looking for a sea change and will relish the ferry ride to work each day!

 Key Responsibilities:

• Achieve sales, gross profit & shrinkage budgets/targets

• Complete orders/stock control

• Deliver exceptional customer service

• Lead, coach and develop your team

• Ensure a high standard of presentation

• Inventory management and stocktaking

• Implementing in-store marketing & promotions

• Prioritising and delegating tasks effectively

Skills You'll Have:

• Proven management experience across fresh food areas such as deli, gourmet and fromagerie products

• Strong organisational skills with the ability to effectively delegate

• Be a hands on inspirational leader, passionate about your team and all things retail

• Well-developed customer service skills

• Love of staff development!! Passionate about training your people

• Proactive attitude with the ability to react and adapt quickly

• Administration and financial analysis ability

• Visual merchandising skills to lead a team

• Confidence with a large stock operation

• Strong communication skills

• Confident attitude with a respectful and warm approach

• The ability to work early mornings and some weekends

• Strong food safety knowledge, including Food Safety Supervisor Certificate or the ability to get one

The Perks:

• We offer a competitive salary with 5% discount on purchases across our stores

• Enjoy an annual family shopping night with exclusive discounts just for you and your family

• Discounts and health perks with BUPA Private Health Insurance

• Be a part of a community focused business who prides themselves on supporting local charities and families

If you are serious about growing your career, Apply today to join a company that truly values it's most important asset...its people!

Only successful applicants will be contacted to arrange an interview so we thank you for your time in applying.