Junior Service Technician

About Novis:

Novis Healthcare is a leading Australian manufacturer and distributor of high-quality healthcare products for hospitals, aged care, home care, and disability markets. With over 20 years of industry experience, Novis partners with trusted international brands to deliver world-class solutions across Australia.

About the Role

We are seeking a motivated Junior Service Technician to join our Service and Rental Department. In this role, you will assist with the assessment, servicing, repair, cleaning, and maintenance of a wide range of healthcare equipment. You will work alongside experienced team members while developing your technical skills and knowledge. You’ll also help provide technical support and excellent customer service to ensure our customers receive the best possible experience. This is an excellent opportunity for someone who is technically minded, enjoys hands-on work, and is eager to learn and grow within a supportive team environment.

Key Responsibilities

• Assist with service repairs and maintenance within agreed timeframes.
• Support pre-installation assessments and equipment assembly.
• Inspect, clean, and maintain rental fleet equipment upon return.
• Assist with diagnosing and repairing equipment under guidance from senior technicians.
• Provide information to support customer quotes and service enquiries.
• Assist in responding to customer enquiries and technical issues in a professional manner.
• Support workshop and onsite service activities as required.
• Follow workplace health and safety policies and procedures at all times.

About You

We are looking for someone who is:

• Technically minded and keen to learn new skills.
• Comfortable using basic hand tools and following manuals or user guides.
• A good communicator with a positive attitude and strong customer service skills.
• Able to work independently when required and as part of a team.
• Empathetic and respectful when working with healthcare professionals, patients, and community customers.
• Comfortable using Microsoft Office applications.

What We Offer

• Full training and ongoing support to develop your technical skills.
• Mentoring from experienced technicians.
• A friendly and supportive team culture.
• The opportunity to build a rewarding career in the healthcare industry.
• Competitive salary and employee benefits.

Requirements

• Full, valid Australian Drivers Licence with a clean record
• Ability to successfully complete a pre-employment physical assessment
• Fully vaccinated against Covid and Flu (proof required)
• Willingness to obtain (or already hold):

* National Police Check

* Working With Children Check

* NDIS Worker Screening Check

How to Apply

If you are looking to start or grow your career as a Junior Service Technician submit your resume and a brief cover letter outlining your suitability for the role.

Please note: Only candidates who have working rights to work in Australia will be considered.