Lead Digital Business Analyst (Temporary opportunity until 30 Sept 2027)

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale. 

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Lead business analysis activities across a portfolio of complex digital and technology initiatives, helping shape and deliver solutions that improve business performance and customer outcomes.

You will work closely with stakeholders to analyse business needs, identify improvement opportunities, develop business cases, and translate requirements into practical solutions that support strategic objectives and digital transformation outcomes.

For more information on this position and business unit, view the role description and information pack

About you

We're seeking an experienced Business Analyst with a strong track record delivering business and digital transformation initiatives in complex environments.

You bring expertise in process improvement, requirements elicitation, business case development, and stakeholder engagement, together with the ability to bridge business and technology teams to deliver effective solutions. You are a strategic thinker who can analyse complex problems, influence stakeholders, and drive meaningful business outcomes.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Sydney Metro delivers Australia’s biggest public transport project and first driverless railway. We engage with our customers and community, and contribute to vibrant and attractive places through station design, interchanges and precincts.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.