Network Dispatcher

Company description:

We bring the energy!

Through purpose and people - not just through the infrastructure we operate, but through the way we show up for each other, our customers' and our communities. The future of energy is in our hands. Let's shape it together.

Job description:

Go beyond keeping the lights on. Solve energy challenges that matter most.

We have an opportunity for a Network Dispatcher to help coordinate and dispatch fault responses across AusNet's electricity and gas networks, supporting safe, reliable supply to Victorian communities.

Reporting to the Dispatch Manager, this role is based in Melbourne's CBD and forms part of our Network Operations & Delivery team. This is a shift work position operating on a 24/7 roster.

What you'll help deliver

• Assess, triage and investigate network faults using multiple systems to determine the most effective response.
• Allocate and dispatch field crews, balancing operational priorities, safety requirements and customer restoration outcomes.
• Monitor network events and outages, maintaining accurate records and providing timely updates to key stakeholders.
• Support emergency and escalated events by making informed decisions in a fast paced operational environment.

You don't need to check every box, however we're looking for a good combination of:

• Strong analytical and problem solving skills with the ability to make sound decisions under pressure.
• Experience in dispatch, operations, emergency response, utilities, transport, public safety or similar real time environments.
• Excellent communication skills and the ability to build effective working relationships with field crews and stakeholders.
• High computer literacy and confidence working across multiple systems, with electrical or technical industry knowledge viewed favourably.

The AusNet experience is all about…

• Growing your impact: We'll support you to build your career through real opportunities and strong connections.
• Solving some of the most complex energy challenges of our time: We love unpacking complex challenges in clever ways and looking at things differently.
• Building an energy future to be proud of: We're a trusted leader, with deep expertise, driven to do what's right for our communities and customers.

We're committed to building an inclusive culture and a diverse workforce. We believe different perspectives are essential to our success, and we encourage all applicants to apply. If you need any adjustments during the recruitment process, we're happy to discuss how we can support you.

At AusNet, we bring the energy! Ready to make your impact? Apply now!