Salesperson

Company Description Toowoomba Flooring Xtra is a locally focused flooring retailer serving residential and commercial customers in Toowoomba, QLD and surrounding areas. The store offers a wide range of products such as carpet, vinyl, timber, laminate, soft window furnishings, and rugs, aiming to provide practical and stylish solutions for different budgets and lifestyles. As part of the national Flooring Xtra network, the business combines local service with access to trusted brands and industry expertise. Team members work in a customer-facing environment where product knowledge, service quality, and reliable installation are central to the company’s reputation. The workplace values approachable service, attention to detail, and a friendly, team-oriented culture.Role Description The Salesperson is a full-time, on-site role based at Toowoomba Flooring Xtra in Toowoomba, QLD. In this position, the Salesperson greets customers, listens to their needs, and provides advice on suitable flooring options, including product features, performance, and care requirements. Day-to-day tasks include preparing quotes, measuring spaces, coordinating site visits, and following up with customers to support them through selection and purchase. The Salesperson updates product displays, maintains a tidy showroom, and collaborates with installers and other team members to ensure smooth delivery and installation. The role also involves using point-of-sale systems, handling basic paperwork, and contributing to store sales targets through proactive customer service and relationship-building.QualificationsCustomer service and communication skills, including the ability to build rapport, understand customer needs, and present solutions clearly.Sales and negotiation skills, with the capacity to close sales ethically, handle objections, and work towards individual and store targets.Basic numeracy and computer skills, including comfort with point-of-sale systems, quoting tools, and email communication.Attention to detail and organizational skills to manage measurements, product orders, documentation, and follow-up activities accurately.Ability to learn and retain product knowledge, including flooring types, installation considerations, and maintenance requirements.Comfort working on-site in a retail environment, including standing for extended periods and occasionally assisting with light product handling.Previous experience in retail, interiors, home improvement, or flooring sales is beneficial but not mandatory.Availability to work standard retail hours, and commitment to reliable attendance and teamwork.