Reception and Collections Agent

Reception and Collections Agent

Are you the organised powerhouse who thrives in a fast paced, people first environment?
Do you love turning chaos into calm, If so, we want you to be our next Reception & Collections Agent Star.

At Marketing Together, we don’t just do business, we build lasting relationships and solutions for our clients that matter, excellence is our baseline, not our goal.

We’re scaling fast and need someone who can keep the wheels turning behind the scenes, smoothly, smartly, and with style. That’s where you come in.

What You’ll Be Doing

This isn’t just a front of house Administration role, it’s the central force in our day-to-day operations.

Reception Duties

• Be the right hand to our management team: schedule meetings, welcoming clients, confirm receipt of correspondence, pass on messages and follow up on the dispatch and delivery of our products

• Own the CRM maintaining clean, accurate, and up-to-date records (we LOVE organised data)

• Liaise between sales, marketing, production, and accounts to keep communication flowing and clients happy

Accounts Receivable & Client Support

• Assist with invoicing, payment follow-ups, and account tracking

• Monitor outstanding accounts and communicate professionally with clients regarding payment timelines

• Liaise with the accounts department to support holds, adjustments, and account queries

• Maintain accurate financial records related to client accounts and agreements

• Help reduce account stress by proactively identifying and escalating issues early

Administrative Support

• Assist with onboarding new clients and ensuring all documentation is complete and compliant

• Help keep the office (or virtual office!) organised, positive, and productive

• Support ad-hoc projects that keep the business moving forward

• Send our clients products in an organised and accurate manner with efficiency

What You Bring

• Previous experience in reception, office administration, accounts receivable, or a similar role

• Superpower-level organisational and multitasking skills

• Excellent communication skills: written, verbal, and everything in between

• Tech-savvy: experience with CRM systems (e.g. Salesforce),Xero, Excel, and Microsoft or Google Suite

• A proactive mindset, you anticipate problems before they become problems, answering questions thoroughly, leaving our customers feeling confident and completely supported.

• A calm, can-do attitude and a sense of humour under pressure

What You’ll Get

• A supportive, ambitious team that values your voice

• Clear opportunities for growth, this role is a springboard, not a stopgap

• A company culture that actually walks the talk: flexible, inclusive, and human-first

This Role Is for You If

• You walk into a system and say, “Challenge accepted.”

• You take pride in making others’ jobs easier, not because it’s easy, but because it’s essential

• You believe that being behind the scenes doesn’t mean being behind the curve

Apply now, send us your CV and make this the move that upgrades your career.

We can’t wait to meet you.