Experienced Disability Support Workers

SIL Homes and Supported Accommodation Supports

Inner West and North Shore | Regular Shifts Available

Regular Casual Shifts, with a Clear Pathway to Permanent

Please note: this role requires full working rights in Australia. We're unable to progress applications without this.

We are an established and growing disability support provider seeking experienced Support Workers across Supported Independent Living (SIL) homes and supported accommodation settings.

Our services support adults with psychosocial, mental health, intellectual disability and daily living support needs. This role is suited to reliable, calm and professional support workers who are confident working in residential environments and looking for regular, meaningful work.

We have multiple locations across Sydney's Inner West and North Shore regions. This gives suitable workers the opportunity to access regular shifts across different residential settings, depending on availability, participant needs, and team fit.

Why This Role Is Different

Disability support work is often broken into short, disconnected shifts with unpaid gaps in between. Our model is different — we structure rosters around continuous 6–8 hour shifts, so once you start a shift, you're supported and paid for the whole block, with no unpaid downtime built into the day.

Shifts are offered on a casual basis to begin with, but the hours we roster regularly equate to full-time work for suitable applicants. There's a clear pathway to permanent part-time or full-time employment following an initial onboarding and practical assessment period.

About the Role

These are shift-based residential support roles that involve day-to-day support in Supported Independent Living homes and supported accommodation environments.

The role may include:

• Supporting residents and participants with daily routines, personal care, hygiene and independence

• Providing respectful support to adults with psychosocial, mental health and intellectual disability support needs

• Assisting with domestic tasks, meal preparation and maintaining a safe living environment

• Medication assistance and related documentation in accordance with policy

• Supporting emotional regulation, positive routines and community participation

• Community access and transport support where required

• Completing accurate progress notes, handovers, incident reports and other required documentation

• Identifying concerns and escalating them appropriately

• Supporting dignity, privacy, choice, rights and confidentiality

• Working professionally as part of a residential support team

Support workers may work across more than one location, depending on roster requirements, participant needs and worker suitability. Wherever possible, we aim to provide consistency for both workers and the people being supported.

Experience in SIL, residential disability support, assisted boarding houses, mental health, psychosocial support, aged care or community services will be highly regarded.

Shift Availability

We offer a range of rostered shifts, including:

• Morning shifts

• Afternoon shifts

• Inactive sleepover shifts

• Weekend shifts

• Regular ongoing shifts for suitable applicants

Essential Criteria

To be considered for this role, applicants must have:

• Full working rights within Australia — this is a requirement, not a preference

• Minimum 12 months' hands-on experience supporting adults within disability support, psychosocial support, mental health, aged care, residential care or community services

• Confidence working directly with adults in residential or community support environments

• Calm, respectful and professional approach to supporting people with psychosocial, mental health, intellectual disability or daily living support needs

• Ability to complete documentation, incident reporting and handovers accurately

• Strong verbal and written English communication skills

• Ability to work independently and as part of a team

• Strong professional boundaries, reliability and accountability

• Ability to follow routines, support plans, policies and escalation processes

• Genuine availability for rostered shifts, including some afternoons, sleepovers and/or weekends

Compliance Requirements

Applicants must have, or be willing to obtain:

• Current Australian Driver's Licence

• Reliable, comprehensively insured vehicle

• NDIS Worker Screening Check

• Current National Police Check Certificate

• Current First Aid and CPR Certificate

• NDIS Worker Orientation Module

• Medication competency/certificate

Work-related kilometres are reimbursed where applicable.

What You Can Expect

This is an opportunity to undertake meaningful support work within established residential services and build familiarity with the people you support.

Our services are supported by an involved management team with a practical understanding of day-to-day residential support.

This role offers:

• Stable and regular shift opportunities

• Established services with long-term residents, allowing you to build meaningful connections over time

• Involved management with a practical understanding of service delivery

• Clear expectations and a strong focus on professional, person-centred support

• Varied experience across SIL homes and supported accommodation settings

• The opportunity to make a practical difference in people's daily lives

Recruitment Process

Shortlisted applicants will be invited to attend a short online screening chat. Suitable applicants may then be invited to attend an in-person interview and paid practical shift.

Reliability is essential in this role. Please apply only if you have previous hands-on support work experience and can attend scheduled interviews, meet onboarding requirements, and rostered shifts.

How to Apply

Please apply with your resume and a short cover letter outlining:

• Your relevant support work experience

• The support environments you have worked in previously

• Your general availability, including mornings, afternoons, sleepovers and weekends

• Whether you are open to working across more than one location

• Whether you currently hold the required checks and certificates