NDIS Support Coordinator (Sydney)

Make a real difference by helping people navigate supports, achieve goals, and live more independently. 

If you are an experienced NDIS Support Coordinator who is passionate about empowering participants and creating positive outcomes, we’d love to hear from you. 

Why Join Lumiere Foundation? 

The Lumiere Foundation is a Not for Profit (NFP) organisation supporting people experiencing disadvantage, trauma, and complex life challenges. We partner with community service organisations to provide skilled staff to disability and Out-of-Home Care services, helping people stay safe, supported, and connected. 

Every person in our organisation plays a role in delivering consistent, high-quality services, whether supporting participants directly or working behind the scenes. At Lumiere Foundation, your work creates real change, for a brighter tomorrow. 

About Our Partner – Interactive Community Care (ICCare) 

Interactive Community Care (ICCare) was established in 2010 as a specialist provider in the Community Services Sector and has proudly supported people across NSW for more than a decade. 

As a multidisciplinary community care organisation, ICCare delivers out-of-home care, crisis support, and disability services across the Hunter, Central Coast, Sydney, Mid-North Coast, and Western NSW regions. ICCare is committed to meeting the complex care needs of children, adolescents, and adults. 

About the Role 

Lumiere Foundation is seeking an experienced NDIS Support Coordinator to work with ICCare participants in greater Sydney. 

In this role, you will provide varying levels of Support Coordination and Transition of Supports, assisting participants to implement their NDIS plans, connect with services, and achieve their goals while exercising choice and control. 

In This Role, You Will 

• Apply and adhere to NDIS and Child Safe standards and regulations 
• Efficiently coordinate supports for participants within allocated funding levels 
• Liaise and collaborate with participants, families, service providers, and other stakeholders to achieve participant goals 
• Develop and maintain effective service linkages and community connections 
• Empower participants to exercise choice and control through formal, informal, mainstream, and community-based supports 
• Identify opportunities for innovative and person-centred service delivery 
• Maintain accurate records, case notes, files, and reports in line with NDIS requirements 
• Ensure compliance with NDIS Quality and Safeguards standards and legislative requirements 

What You’ll Bring 

• Tertiary qualification in Social Sciences, Health, Community Services, or a related field, or a Diploma in Disability Services 
• Minimum 2 years’ experience in NDIS Support Coordination 
• Strong understanding of the NDIS Quality and Safeguards Commission Practice Standards 
• Experience working within the disability and community services sectors 
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) 
• Experience using client management systems such as MYP, Lumary, ShiftCare, or similar 
• Excellent verbal and written communication skills 
• Strong report writing and documentation skills 
• Ability to speak Arabic is highly regarded but not essential 

Essential Requirements 

• Full Australian working rights 
• Current National Police Check 
• Current First Aid Certificate 
• NSW Working With Children Check (WWCC) 
• NDIS Worker Screening Check 
• Unrestricted NSW Driver Licence 
• Access to a reliable, insured, and roadworthy vehicle 

What We Offer 

• Competitive salary $92,300–$94,700/year plus super, plus NFP benefits including salary packaging. 
• Increase your take-home pay with salary packaging of up to $15,900 pre-tax each year. 
• Save on lifestyle expenses using up to $2,650 pre-tax for meals, entertainment, and holiday accommodation. 
• Company laptop and mobile phone provided. 
• Ongoing professional development and training opportunities. 
• Supportive and collaborative team environment. 
• Meaningful work that positively impacts the lives of participants and their families. 

Apply Now 

Join a team where your work creates meaningful change every day. 

📩 Apply through the “Apply Now” button or contact the Lumiere Foundation Recruitment Team at recruitment@lumierefoundation.org.au for more information. 

Lumiere Foundation is committed to creating a diverse, inclusive, and safe workplace where everyone is treated with dignity and respect.