Medical Receptionist / Personal Assistant

Seeking a permanent part-time receptionist for a leading specialist surgical clinic in Melbourne CBD who thrives in a fast-paced environment. Preferred applicant is currently completing a university degree or has just completed a university graduate.

Specialist Breast Cancer Surgery and Specialist cosmetic centre located in busy, high-performance consulting rooms offering management of all aspects of breast disease. We pride ourselves in providing exceptional patient care. Our team comprises of 2 breast surgeons, 1 GP, and 2 breast care nurses.

We are looking for the perfect candidate that will be an excellent addition to the team, who can deliver the highest quality service in patient centred care. The right candidate will have exceptional IT skills, be prepared to work in a fast paced, dynamic environment and be excellent at multi-tasking, with brilliant communication skills, positive, adaptable, confident, reliable and friendly. It is a busy and varied role. 

This is a career defining long-term opportunity with a chance to join a successful business and progress your career alongside our practice growth. The position provides excellent job security.

Essential criteria

• ONLY APPLY IF YOU HAVE EXCEPTIONAL IT SKILLS

• Must be able to multitask

• Must be reliable

• Must enjoy working in a fast-paced environment 

Desirable

• Work experience within medical practice and field, desirable but not essential

• PASSIONATE ABOUT PATIENT CARE / CUSTOMER SERVICE

• Ability to work in a team with excellent written and verbal English skills and ability to communicate well with providers, hospitals and patients

• Experience in patient billing, working with health funds, Medicare billing

• Excellent efficiency, organisation, prioritisation and multitasking skills

• High attention to detail

• Reliable, punctual and professional presentation, Ability to work independently

• Adaptable, flexible, responsive and available when demand is high.

• Dedication to work, be proactive and have initiative with brilliant work ethic.

• IT expertise essential, including Microsoft office suite

• Able to provide NPC and WWCC

• Eligible to work in Australia (permanent resident or citizen).

Preferable criteria

• Database management

• Experience with Clinic to Cloud medical software

• Motivated and innovative

• Medical receptionist experience

• Facebook & Instagram/ website for marketing, management skills

• Experience in breast cancer/breast procedures/breast implants

• Qualifications in Administration and/or equivalent experience in a similar medical receptionist/administration role with at least 2 years’ experience (Favoured)

• Knowledge of Medical Benefit Scheme (MBS) Guidelines

Tasks include, but not limited to:

• Coordination and Liaison with Sales representatives, theatre/hospital liaison, radiology liaison, referring GP

• Preparing surgical quotes, theatre booking management, radiology bookings, referral management, ordering surgical equipment.

• General administrative duties, scanning/faxing/answering phone calls/ processing payments/ Liaise with bookkeeper and accountant

• Personal Assistant support

Please also forward a cover letter describing your interest and your curriculum Vitae. Please provide 2 references.

***************@breastcancersurgery.com.au