Senior Business Analyst - Payments

Job Title

Job Description

About Us:
Rabobank is the world’s leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients.  Our commitment to our employees & clients is at the heart of everything we do.

The role:

Join us at a pivotal moment in our payments modernisation journey as we build the capabilities, processes & platforms that will support the future of real-time payments.

As a Senior Business Analyst - Payments, you will play a critical role in shaping & delivering a new payments platform, working across business, technology & operations to drive meaningful change.  Acting as the glue between stakeholders, product teams & delivery partners, you will lead complex analysis activities, facilitate strategic discussions & ensure business needs are translated into practical, scalable solutions.

This is a highly visible role within our Chief Product Office department requires strong payments expertise, exceptional stakeholder management skills & the ability to navigate complex delivery environments while influencing outcomes at all levels of the organisation.

This is a fixed-term contract, with possibility to convert to extend or convert to permanent.

Top Role Accountabilities & Responsibilities

• Partner with Product Owners/Leads to shape initiatives, define scope, & align outcomes to product strategy & business objectives
• Lead complex business analysis activities across multiple initiatives, ensuring clear problem definition, value, & success measures
• Engage stakeholders to identify, analyse, & validate business needs strategic requirements
• Facilitate workshops & collaboration across business & technology teams to drive alignment & decision-making
• Conduct discovery & impact assessments, including process, regulatory, customer, & market analysis
• Analyse & document current & future state processes, customer journeys, requirements, user stories, & business impacts
• Support the design & evaluation of solutions that balance customer, business, & technical needs
• Contribute to target operating model design, solution delivery, testing, & business acceptance activities
• Support change implementation through process documentation, training, & adoption activities
• Manage risks, issues, dependencies, & requirements traceability throughout the initiative lifecycle

To be successful in this role, you will bring:

• Proven experience as a business focussed Senior Business Analyst in banking or financial services
• Proven experience working on payments projects
• Working knowledge of Temenos highly regarded
• Demonstrated ability to lead analysis workstreams & operate independently in complex delivery environments
• Strong stakeholder engagement skills, with the ability to influence at senior levels
• An ability to translate customer insights into clear business opportunities & structured requirements
• Strong analytical, facilitation, & storytelling capability
• Experience working in agile environments
• Excellent communication skills, with the ability to convey complex concepts to both technical & non-technical audiences
• A confident, collaborative mindset, with the ability to challenge constructively & drive better outcomes

To succeed in this role, you'll bring:

• Extensive experience as a Senior Business Analyst within banking or financial services, with a strong focus on delivering business outcomes
• Proven success working on payments-related initiatives, with a solid understanding of the payments landscape
• Experience with Temenos will be highly regarded
• A demonstrated ability to lead analysis workstreams, navigate ambiguity, & operate autonomously within complex delivery environments
• Exceptional stakeholder management skills, with the confidence & credibility to influence & engage senior leaders
• The ability to translate customer insights, business needs, & strategic objectives into clear requirements & actionable opportunities
• Strong analytical thinking, facilitation, & storytelling capabilities, enabling you to bring stakeholders on the journey
• Experience working in Agile delivery environments, collaborating effectively across cross-functional teams
• Outstanding communication skills, with the ability to simplify complex concepts for both technical & non-technical audiences
• A collaborative & proactive mindset, with the confidence to challenge constructively, drive meaningful conversations, & deliver better business outcomes

Our Values

Rabobank Australia values inclusion, belonging, & positive experiences for all.  Our work environment, our benefits, & the way we live our values, “Client Driven”, “Responsible”, “Professional” & “Cooperative” make it a great place to work.   We welcome applicants from diverse backgrounds.

Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you