Retail Manager

About Us

G. McBean Family Butchers Pty Ltd is an award-winning, family-owned butcher proudly operating from the iconic Prahran Market since 1984. Renowned for exceptional quality, traditional craftsmanship, and outstanding customer service, we specialise in premium free-range and ethically sourced Australian meats. Our extensive range includes dry-aged beef, organic lamb, Berkshire pork, handcrafted sausages, gourmet burgers, smallgoods, and chef-prepared ready meals.

As a business, we're passionate about quality, innovation, and continuous improvement, providing both our retail and wholesale customers with an exceptional experience. Our team takes pride in maintaining the highest standards of food safety, product quality, and customer service while fostering a supportive and professional workplace

About the Role

We are seeking an experienced Full-time (38 hours per week) Retail Manager (General) to manage the day-to-day operations of our retail butcher shop. The successful candidate will be responsible for staff supervision, inventory management, customer service, sales performance and ensuring the store maintains high standards of presentation, food safety and operational efficiency.

Key Responsibilities

●      Manage the daily operations of the retail butcher shop at Prahran Market.

●      Supervise, train and roster retail staff to ensure efficient store operations.

●      Oversee stock control, ordering, stock rotation and product availability.

●      Maintain attractive product displays for premium meat, smallgoods, sausages, burgers and ready-made products.

●      Liaise with suppliers and producers to support consistent supply of quality products.

●      Monitor sales performance, pricing, margins and promotional activities.

●      Ensure compliance with food safety, hygiene and workplace health and safety requirements.

●      Manage customer inquiries, special orders and complaints professionally.

●      Support in-store and online sales operations, including product availability and customer fulfillment.

●      Implement procedures to improve store efficiency, customer experience and profitability.

Skills and Experience

The successful candidate will have:

●      Minimum 1–2 years’ experience in retail management, store supervision or a similar role.

●      Strong leadership and staff management skills.

●      Experience with stock control, ordering and retail operations.

●      Excellent customer service and communication skills.

●      Strong organisational and problem-solving abilities.

●      Ability to work in a fast-paced retail environment.

●      Knowledge of food safety and hygiene requirements is highly regarded.

●      Experience in a butcher, fresh food, grocery, deli or hospitality retail environment is desirable.