Service Administrator

Supporting the people who help save lives

At MineARC Systems, we design and manufacture safety and emergency response technologies used across mining, tunnelling, industrial and infrastructure industries worldwide. Our products help protect people in high-risk environments, and our commitment to quality, innovation and customer support has made us a trusted global leader.

We're looking for a Service Administrator to join our Perth team. This role is ideal for someone who thrives on organisation, enjoys supporting customers and technicians, and takes pride in ensuring service operations run smoothly and efficiently.

The Role:

• Prepare purchase orders, create sales orders and daily invoicing
• Maintain departmental documentation and support contractor management portals
• Respond to expediting requests and order status enquiries
• Assist with monitoring customer asset information to support maintenance initiatives
• Coordinate parts and materials and post service sales quotations
• Assist with scheduling Service Technicians and allocating resources
• Provide general administrative support to the Service Team

About You:

• Previous experience in an administration or coordination experience would be highly regarded 
• Strong organisational and time management skills
• Excellent communication and customer service abilities
• High attention to detail and accuracy
• Strong computer skills, including Microsoft Office applications
• The ability to manage multiple priorities and meet deadlines
• A positive, proactive and team-oriented attitude

Why Join MineARC?

• Work for a global Australian company whose products help save lives
• Weekly pay
• Join a supportive and collaborative team environment
• Social Club and regular events 
• Diverse role with exposure to customers, field service and manufacturing operations
• Opportunities for professional development and career growth
• Free gym with 24/7 access