Sales / Senior Sales Engineer / Manager - Mining/WasteWater Treatment

About the role

This is a Sales & Business Development role focused on maintaining customer relationships, achieving sales targets, and expanding market share in pump installations across Australia. You will manage both new business opportunities and existing customer accounts, with responsibility for spare parts, service programs, and customer satisfaction.

Key responsibilities

• Maintain regular contact with customers to ensure products are specified in their operations

• Achieve and exceed sales targets by actively identifying and pursuing new business opportunities

• Increase market share by replacing competitor pump installations, including other peristaltic pump manufacturers and alternative pump technologies

• Develop proposals for transitioning clients to Bredel pumps through process optimization and de-bottlenecking

• Manage and expand the spare parts and replacement pump business for existing clients

• Oversee spare parts and service programs for all delivered projects to ensure reliability and customer satisfaction

• Conduct regular on-site audits across target locations in Australia to secure ongoing spare parts and service contracts

• Build and maintain strong relationships with key personnel in Reliability, Process, and Maintenance across all sites

• Develop and execute structured call plans and visit cycles to ensure comprehensive coverage of existing and target accounts

• Maintain and update the CRM system with accurate customer data, interactions, and sales opportunities

About you

• Keep the Sector Manager informed of competitor activity encountered in the marketplace

• Arrange and conduct customer training sessions and presentations, both on-site and office-based, to enhance product knowledge and engagement

• Provide technical support to clients, offering solutions that optimize pump performance and overall system efficiency

• Conduct all activities in accordance with the company's Quality Management System to ensure high standards of service and compliance