Factual Insurance Investigator

Henderson Horrocks Risk Services (HHRS) | Adelaide, SA

Henderson Horrocks Risk Services (HHRS) is looking for an experienced factual investigator in Adelaide, SA.

Why HHRS?

HHRS is a proudly SA-owned and operated business with a reputation for conducting high-quality, thorough investigations. We encourage employees to build real relationships with one another, and we're loyal to our people for the long term. We offer exceptional rates.

HHRS believes in supporting professional development and encouraging continuous growth in your career.

With HHRS, you can:

·       Conduct investigations from beginning to end

·       Communicate directly with the client

·       Engage in predominantly face-to-face interviews

·       Work as flexibly as your lifestyle requires

·       Work autonomously, with full support from the management and admin team as needed

You must:

·       Hold a current SA (or NT) Inquiry Work – Investigation Agent Licence

·       Hold a Certificate III in Investigative Services or equivalent

·       Be able to provide a National Police Clearance and/or Working with Children clearance

·       Have a minimum of 2 years' experience in the industry, or previous Police experience

·       Hold a current SA Driver's Licence and own vehicle

·       Excellent people and communication skills, including the ability to conduct professional interviews with empathy when required

·       Ability to analyse evidence and thoroughly investigate any discrepancies

·       Ability to write high-quality factual reports

·       Strong PC skills in: Word Processors, Email, Internet, Excel

·       Willingness and flexibility to modify investigation process and output to meet individual client needs

·       Excellent time management skills including meeting deadlines and communicating delays.

·       Ability to work from home or own site

·       Experience in injury management investigations for workers compensation and/or other insurance claims.

·       Experience in insurance claims including general insurance, workers compensation, CTP, personal injury and income protection

·       Member of a professional association such as the AIPI, or willingness to join and participate in professional development activities.

How to Apply

To express your interest, simply email your CV and cover letter to Vin at ***@hhrs.com.au