Maintenance Supervisor

Join the Citadines on Bourke Melbourne Crew

Citadines is a leading hospitality brand offering modern, flexible accommodation in the heart of the world’s most vibrant cities. Designed for curious and dynamic travellers, we strike the perfect balance between work and leisure — blending exceptional service with local cultural experiences that bring the city to life.

At Citadines, we’re more than just a place to stay — we’re your connection to the energy, creativity, and community of the neighbourhood. From hidden art galleries to in-residence coffee tastings with local baristas, every stay is a gateway to discovery.

Citadines on Bourke Melbourne, managed by The Ascott Limited, now seeks an enthusiastic and dedicated person to join as Maintenance Supervisor.  The successful candidate will be part of a tight-knit, supportive team.

In this role you will be responsible for:

• Supervising the day-to-day maintenance operations of the property, ensuring all systems, facilities and assets are maintained to Ascott’s operational and brand standards.

• Conducting routine inspections, preventative maintenance and compliance checks to support a safe, efficient and well-presented environment for guests and team members.

• Coordinating repairs, maintenance contractors and purchase orders, including obtaining quotations and monitoring expenditure in line with departmental budgets.

• Supporting energy management, quality assurance and asset protection initiatives to improve operational efficiency and maximise property performance.

• Ensuring compliance with workplace health and safety, fire safety, security and environmental requirements, while responding to maintenance issues and emergency breakdowns as required.

To be successful in this role you must have:

• Previous experience in a maintenance, engineering or facilities management role, preferably within hospitality, accommodation or a similar environment.

• Strong knowledge of building systems, preventative maintenance programs, workplace health and safety requirements and essential services compliance.

• Excellent problem-solving and organisational skills, with the ability to manage multiple priorities and respond effectively to maintenance issues.

• Strong communication and interpersonal skills, with the ability to build positive relationships with guests, contractors, suppliers and internal stakeholders.

• A proactive, hands-on approach with the ability to work independently, lead a team and demonstrate a commitment to service excellence and continuous improvement.

In return, you will receive:

• An Extra 3 Days Off just for life’s big moments – Our Immediate Family Event Leave or Cultural leave is yours on top of your annual leave!

• Celebrate Your Loyalty – $500 at 5 years, $1,000 at 10 years (and it keeps going!)

• Global Travel Perks – Enjoy up to 50% off at 900+ hotels worldwide

• Wellbeing Support – 24/7 access to our Employee Assistance Program (EAP)

• Grow With Us – Leadership training and a pathway to become a future GM

About Us:

The Ascott Limited (Ascott) is a member of CapitaLand Investment (CLI), headquartered and listed in Singapore. Ascott has become one of the leading international lodging owner-operators, with more than 900 properties in over 200 cities spanning more than 40 countries across Asia Pacific, Central Asia, Europe, the Middle East, Africa and the United States. 

The company's serviced apartment, social living and hotel brands include the global brands of Citadines, lyf, Oakwood and Quest. Be part of Ascott Australia's bold journey to grow from 10 hotels to 30 hotels undermanagement by 2030. 

We strongly encourage you to apply if you meet the above criteria and are passionate about customer service and the hospitality industry. 

www.discoverasr.com