Operations & Charter Co-ordinator Alice Springs

Aviation Logistics has an exciting opportunity for an Operations & Charter Co-ordinator to join the Chartair team in Alice Springs.

PLEASE NOTE: THIS IS A FULL-TIME GROUND BASED ROLE, PILOTS NEED NOT APPLY.

We are one of Australia’s largest General Aviation businesses operating aircraft under the Air Link, AirMed and Chartair brands. Air Link and Chartair have been serving regional communities in NSW and the NT since 1974, while AirMed is celebrating its 30th year in aeromedical operations.

Combined, the group operate more than 60 aircraft ranging from small single and twin engine aircraft to twin turbo-prop and jet aircraft. Aviation Logistics also owns Air Link& Chartair Engineering, Part 145 maintenance providers.

Our collective experience across the Aviation Logistics Group provides safe, reliable and quality services to the locations we serve. For more information visit www.chartair.com.au.

This role will report to the Operations Manager at Chartair and will play an important role in growing our operations through a proactive can-do approach. Previous experience in aviation operations, while not mandatory, is highly regarded.

You will need to: –

• Bring a positive can-do attitude focused on identifying solutions to complex issues while ensuring our customer experience exceeds expectations.
• Respond in a timely, courteous, and friendly manner to client charter and airline flight enquiries and provide quotations to clients.
• Assist with check-in and ground handling services for Chartair flights.
• FBO or “meet & greet” services for outbound and inbound charter flights.
• Co-ordinate Flight Operations ensuring optimum use of assets (aircraft and aircrew and crews) ensuring aircrew roster and actual taskings follow pilot flight and duty time restrictions, in accordance with Company and CASA regulations.
• In conjunction with Continuing Airworthiness Manager (CAM) and Chief Engineer, monitor aircraft hours and plan as efficiently as possible aircraft maintenance schedules.
• Communicate aircraft maintenance schedules with the Chief Engineer or CAM and Chief Pilot or designate to enable efficient rostering of aircrew and ensure adequate levels of availability of aircrew for both scheduled and unscheduled or anticipated business demands.
• Oversee and maintain charter, passenger bookings, aircraft planning and aircraft maintenance records in Take Flite to ensure accurate visibility assets and their location.
• Ensure accurate records of all flights are recorded, including preparation and collation of aircraft flight logs for preparation of invoicing and financial reports.
• Issue invoices as required from Take Flite as requested by the Operations Manager.
• Excellent time management skills and remarkable communication skills are required. Personable skills to relate to the customer are extremely important, listening to their requirements and offering solutions, sometimes that might be “outside the box”.
• Be part of an on-call roster covering 24/7 duties, answer on-call phone and convert new charter enquiries.
• Have a high capacity to work independently but still be very much a part of a small and dynamic team.
• High knowledge and capability in computer programs and IT skills, including the TakeFlite platform an advantage.
• Previous flight operations experience including fleet management and maintenance planning an advantage.
• You will be required to undergo a medical check, drug and alcohol test, police checks, WWCC and an ability to hold an Aviation Security Identity Card. A valid driver’s license will be required.
• Assist in preparation of documents and reports to management and interested third parties.

The Aviation Logistics team is enthusiastic, driven and committed to identifying solutions for customers. Applicants should have a positive can-do attitude and be committed to exceeding customer expectations while building strong and meaningful relationships.

PLEASE NOTE: THIS IS A FULL-TIME GROUND BASED ROLE, PILOTS NEED NOT APPLY.