Hospitality Services Assistant

About the role

As a Hospitality Services Assistant at Mater Private Hospital Rockhampton, you will support patient care by assisting with food preparation, meal tray delivery and collection and maintaining a clean and safe kitchen environment. This role is essential in ensuring patients receive meals that meet their individual dietary and medical requirements, while following strict food safety and infection control standards. You will work as part of a supportive, fast‑paced team, delivering quality service to patients, staff, and visitors across the hospital.

Salary range: $32.02 - $34.52 per hour plus Casual Loading plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you'll be doing

As a Food Service Assistant you will be involved in a variety of activities throughout the day, including but not limited to:

• Prepare food and drinks in accordance with meal production requirements
• Delivery and clearance of meal trays, Strip, sort, sanitise and clean all trays, cutlery and utensils at the dishwashing area
• Pot and dish washing and kitchen cleaning,  pantry cleaning records are completed daily
• Verify meal eligibility by comparing client information to food requirements
• Assemble tray supplies and food accurately on tray-lines
• Observe the Hospital’s Infection Control policies and procedures – Standard Additional Precautions, personal immunisation, and transmission of infection
• Ability to apply critical thinking, problem solving and effectively deal with complexity

About you

To be considered suitable for our Food Services Assistant position you will have:

• Experience working in a fast paced environment 
• Ability to work flexible hours including weekends
• Previous experience in a commercial kitchen or food services
• An understanding of Infection Control Guidelines and willingness to learn
• Demonstrated commitment to the provision of quality customer service
• Demonstrated ability to communicate clearly and work as part of a team

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close on Friday 28th August. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.