Return to Work Specialist

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Use Your Rehab Expertise to Drive Real Recovery Outcomes!

Make a genuine impact. Build a long-term career. Help people get their lives back on track.

If you're an Occupational Rehabilitation Consultant, Rehabilitation Counsellor, Exercise Physiologist, Psychologist or allied health professional looking for a career that allows you to focus on outcomes in a different setting rather than billable hours and report writing, this could be the opportunity you've been searching for.

At Gallagher Bassett, you'll use your clinical and recovery expertise to influence recovery journeys, support injured workers, and drive sustainable return to work outcomes—all while enjoying greater career growth opportunities within one of Australia's largest workers compensation providers.

Why Make the Move to Gallagher Bassett?

Many rehabilitation professionals tell us they're looking for:

Greater influence over recovery outcomesStronger stakeholder engagement and problem-solvingCareer progression beyond consultingOpportunities to move into leadership, technical specialist, injury management, project, training or operational rolesA more balanced and flexible way of working

As a Return to Work Specialist, you'll work closely with injured workers, employers and claims professionals to develop practical recovery strategies that make a real difference.

You'll combine your clinical knowledge, injury management experience and stakeholder skills to support recovery and return-to-work outcomes across a diverse range of workplace injuries.

How You'll Make An Impact

As a Return to Work Specialist, you'll be the recovery and return-to-work expert within our claims team.

Working alongside Case Managers and employers, you'll identify barriers to recovery, provide strategic advice, influence return-to-work planning and support positive health outcomes for injured workers.

Your responsibilities will include:

Providing expert recovery and return-to-work guidance across a portfolio of claimsManaging a small portfolio of complex and high-risk claimsSupporting Case Managers with strategy and claim conferencingIdentifying biopsychosocial barriers impacting recovery and work capacityDriving sustainable and meaningful return-to-work outcomesConducting virtual and face-to-face workplace visits when requiredBuilding strong relationships with injured workers, employers, treating practitioners and internal stakeholdersProviding coaching and leadership on recovery and return-to-work best practice within the teamSupporting the management of both physical and psychological injury claims

About You

We're keen to hear from professionals with experience in Occupational Rehabilitation, Injury Management, Return to Work Coordination, Workers Compensation, Occupational Therapy, Exercise Physiology, Physiotherapy, Psychology, Rehabilitation Counselling, Allied Health or Workplace Rehabilitation.

You will also possess:

Strong stakeholder management and communication skillsA passion for helping people achieve positive recovery outcomesThe ability to influence, coach and develop practical solutionsExperience managing competing priorities in a fast-paced environmentTertiary qualifications in a relevant health, rehabilitation or allied health discipline (highly regarded)

Workers Compensation claims experience is beneficial but not essential for candidates with transferable occupational rehabilitation or injury management experience.

What we can offer you:

Attractive remuneration packaging and hybrid work arrangements, including Work from Home opportunities. 9 day fortnight (after the completion of your probationary period). Paid Parental Leave to support your family life. Reproductive leave. A friendly, collaborative, and supportive working environment. Opportunities for ongoing education and development, as well as genuine career progression. Corporate health insurance discounts, fitness passport, wellness programs, and additional purchased annual leave options. Discounts and cash-back offers from hundreds of retailers. Birthday leave – take a day off during your birthday month as a gift from GB!

Ready for Something Different?

If you're ready to move into a role where you can genuinely influence recovery outcomes, build deeper stakeholder relationships, and access broader long-term career opportunities, we'd love to hear from you.

Apply now and discover where a career with Gallagher Bassett can take you.

To be considered for this opportunity, you must have the right to live and work in Australia at the time of application. Agency applications will not be considered.

Gallagher Bassett is a proud to be Equal Opportunity Employer. We value inclusion and diversity and are committed to providing reasonable adjustments throughout the recruitment process.