Part Time Receptionist

About the role

We are seeking a friendly and professional Part Time Receptionist to join our team at the Illawarra Women's Health Centre. This part-time position is responsible for welcoming women into the Centre, arranging appointments, providing reception support to clients including information and referral (by phone or face to face); maintaining resource information; undertaking general clerical and administrative duties; administration of the client record system and maintenance of data record systems and registers of information.

What you'll be doing

a.       Welcome clients and visitors to the Centre. Show women to the waiting room, kitchen and other facilities.

b.       Assist women to complete the client registration form; record new information in client files.  

c.       Answer general, simple enquiries and provide clients (either in person or over the phone) with information and referrals where appropriate or necessary

d.       Make client bookings/appointments; confirm bookings in advance, coordinate centre bookings through effective communication with practitioners and clients to ensure smooth running of the centre; manage waiting lists

e.       Enter new clients on the Women's Health database and Pracsoft

f.        Undertake various reception/clerical/administrative duties, as required

g.       Tidy and housekeeping of waiting room and kitchen area

h.       Assist Centre Co-Ordinator with program administration tasks such as flyer development and newsletter updates monthly, as required

What we're looking for

Essential

Excellent communication skills including the ability to provide respectful and welcoming service to women of diverse backgrounds and life experiences.

At least 2 years’ experience in a similar role.

Excellent listening and communication skills, including the ability to provide information to women in difficult situations or in distress.

Excellent office and IT skills.

Well-developed organisational skills.

Ability to work in a multi-disciplinary team and be self-directed as appropriate.

Willingness to take direction, and to learn whilst on the job.

Flexible mindset, mature attitude, strong work ethic, calm and compassionate manner.

Alignment with the Centre’s values

IWHC has an exemption under Anti-discrimination to employ female only applicants.

Desirable:

Understanding of women's health issues

Fluency in a community language other than English

Experience in a health/medical setting, with knowledge of Medical Director, Pracsoft and HIC claims processes

What we offer

At the Illawarra Women's Health Centre, we are dedicated to supporting our employees and creating a positive work environment. You can expect a collaborative team, ongoing training and development opportunities, and a range of employee benefits.

Click here to view the position description https://www.womenshealthcentre.com.au/wp-content/uploads/2026/08/Receptionist-Part-Time-JD_2026.docx

If you are interested in this opportunity, we encourage you to apply now.

Please apply by 20th September 2026.