Optical Dispenser and Keyholder - Warringah Mall

At Oscar Wylee, optical dispensing brings together fashion, healthcare and exceptional customer service.

We’re looking for an experienced Optical Dispenser or retail sales professional to join our Warringah Mall team in a casual role. You’ll help customers find eyewear they love while supporting their eye care journey from prescription through to the perfect pair of glasses.

You’ll also work closely with our experienced Store Partner as part of our Joint Venture Partnership model, giving you exposure to experienced business leadership and the opportunity to learn more about the commercial and operational side of retail.

What You’ll Be Doing

• Provide outstanding customer service and personalised eyewear styling advice
• Assist customers in selecting frames that suit their style, lifestyle and optical needs
• Dispense lenses and frames based on prescriptions provided by our Optometrists
• Build genuine relationships with customers and create an experience that keeps them coming back
• Support the wider team to achieve store and customer service goals
• Assist with store opening and closing procedures
• Maintain high standards of store presentation and day-to-day operations

About You

You’ll bring:

• 1+ years of optical industry experience or 2+ years of retail sales experience
• Previous experience with store opening and closing responsibilities
• A genuine passion for customer service, fashion and styling
• Strong attention to detail and basic numerical skills
• Confident, clear and proactive communication skills
• The ability to build positive relationships with customers and teammates
• A friendly, energetic attitude and willingness to learn

Already an experienced Optical Dispenser? We’d love to hear from you.

Coming from retail? If you have strong sales and customer service experience and are interested in developing your knowledge of optical dispensing, we’ll support you as you learn.

Perks & Benefits

• Free prescription glasses every six months
• Family & Friends discounts twice a year
• Learn about eyewear, lenses, eye care and styling across our extensive frame collection
• Work alongside an experienced Store Partner and supportive retail team
• Ongoing coaching, development and opportunities to grow your optical knowledge
• Career progression opportunities into leadership and management roles
• Work at Westfield Warringah Mall in Brookvale, with convenient public transport and ample parking

About Oscar Wylee

Oscar Wylee was built on a simple idea: great eyewear and eye care should be accessible to everyone.

Today, we’re a leading optometry and eyewear retailer with over 140 stores across Australia, New Zealand and Canada and more than 1,000 team members worldwide.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly to our customers – combining style, quality and value.

Our Warringah Mall store is located in one of the Northern Beaches’ major retail destinations, surrounded by shopping, dining and entertainment and only a short distance from some of Sydney’s best beaches.

Ready to Join Us?

If you’re passionate about customer service, fashion and helping people find eyewear they love, we’d love to hear from you.

Apply today and build your optical retail career with Oscar Wylee.