Medical Receptionist

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

At Lumus Imaging, we are dedicated to the wellbeing of our people, patients, and communities. With over 30 years of experience, we combine industry-leading expertise with genuine care and compassion.

We are currently seeking a casual receptionist to join our friendly team at Glenroy. This role may also provide support to nearby clinics when required, offering variety and the opportunity to work across our network.

As the first point of contact for our patients, you will play a vital role in delivering exceptional customer service and ensuring the smooth day-to-day operation of the clinic.

Key Responsibilities

• Welcome patients and provide outstanding customer service.
• Manage appointments and medical imaging bookings.
• Handle patient registrations, billing, and Medicare claims.
• Complete work summaries and assist with medical typing.
• Maintain accurate patient records and data entry.
• Answer and manage incoming telephone enquiries.
• Process payments and banking related to Medicare, DVA, WorkCover, and private health funds.
• Liaise professionally with patients, referrers, doctors, and healthcare professionals.
• Provide support across other clinic locations when required.

About You

• Previous reception or administration experience.
• Exceptional customer service and communication skills.
• Strong organisational skills with the ability to multitask.
• Excellent attention to detail and data entry accuracy.
• A positive, team-focused attitude.
• Ability to work in a fast-paced environment while maintaining a high standard of patient care.
• Previous radiology or medical imaging experience is advantageous but not essential.

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email us at:
***************@lumusimaging.com

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