Extended Post Care Support/Next Step Plus Case Manager. Full-time Perm - Toowoomba

• Multiple newly created positions available as we continue to expand our services
• Opportunity for flexible work arrangements & work from home
• Training and development opportunities available to encourage career progression
• Pool cars available

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

The Case Manager – Next Step Plus/Extended Post Care (NSP/EPCS) supports young people aged 15+ as they transition from out-of-home care to independent adulthood. Using a culturally responsive, person-centred approach, you will empower young people to build the skills, confidence, and connections needed to thrive, with ongoing support available up to age 25.

Working within a care team, you will address the impacts of trauma while providing practical support, advocacy, and guidance. This role requires someone who is compassionate, organised, and confident managing a complex caseload, balancing direct client work with strong administrative and compliance requirements.

This is a Permanent Full-Time position based in Toowoomba.

Key Responsibilities

• Deliver person-centred case management to support young people transitioning to independence
• Develop and implement transition, financial, and cultural support plans
• Apply Therapeutic Crisis Intervention (TCI) strategies to support behaviour and coping skills
• Collaborate with Child Safety, families, and service providers to achieve positive outcomes
• Facilitate connections to community, culture, education, housing, and employment supports
• Support engagement with Aboriginal and Torres Strait Islander communities
• Maintain accurate records and meet reporting and compliance requirements

About You

• Relevant degree in Social Work, Psychology, Human Services or similar (or equivalent experience)
• Experience working with young people with complex needs, ideally in out-of-home care or post-care
• Strong case management, engagement, and advocacy skills
• Ability to manage competing priorities and complex caseloads
• Understanding of trauma-informed practice and transition challenges for young people leaving care
• Experience supporting Aboriginal and Torres Strait Islander young people and communities (desirable)
• Current QLD Driver’s Licence

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Opportunity to work for one of Australia's largest social purpose organisations
• Competitive salary and access to salary packaging
• Monthly RDO

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For confidential enquiries including persons with disability that require application adjustments, contact Joelene at recruitment@lwb.org.au with the subject heading ‘Case Manager-Toowoomba’.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice. Current application closing date is midnight Wednesday 26th August.