NSW Corporate Leader

The Head of Corporate (NSW) is a senior leadership position responsible for the strategic direction, operational excellence, and financial performance of the Corporate segment within New South Wales. Reporting to Corporate Risk (P&C) Leader Pacific, this role acts as the primary architect of growth in the state, fostering a high-performance culture while ensuring the delivery of world-class broking and advisory services to a sophisticated client base.

The Role

Business Leadership & Strategy

• State P&L Ownership: Own and lead the Corporate P&L for New South Wales, including revenue growth, margin discipline, and cost management.
• Regional Execution: Develop and execute a state strategy aligned to national Corporate priorities, with a particular focus on client service excellence and people development.
• Strategic Translation: Translate national strategy into practical local execution, avoiding unnecessary complexity while driving measurable outcomes.
• Performance Reporting: Lead and present regional performance updates as required.

Client Leadership & Growth

• Senior Sponsorship: Act as the senior relationship sponsor for key NSW Corporate clients and strategic prospects.
• Accretive Growth: Drive quality, margin-accretive growth, prioritising complex, differentiated opportunities over volume.
• Advisory-Led Engagement: Ensure the State moves beyond transactional broking toward advisory-led engagement, integrating risk engineering, analytics, and claims advocacy into client conversations.
• Strategic Participation: Personally participate in major pitches, renewals, and strategic client discussions

Sales, Pipeline & Market Discipline

• Pipeline Ownership: Own the NSW Corporate sales pipeline, ensuring robust qualification, sufficient coverage by sector, and disciplined conversion management.
• Win Rate Optimization: Work closely with Sales & Strategy leadership to improve win rates, share of wallet, and cross-sell penetration.
• Protocol Enforcement: Enforce consistent use of global and national sales and client ownership protocols.

People, Talent & Culture

• Leadership Development: Build and lead a high-performing NSW Corporate leadership team, developing depth across priority sectors.
• Succession Planning: Identify critical roles and succession gaps, and work with leadership to address them.
• Collaboration & Culture: Champion a collaborative culture, promoting cross-functional teamwork across regions and specialties.
• Mentorship: Act as a visible leader, coach, and role model for the New South Wales business.

Global Integration & Governance

• Adherence to Protocols: Ensure disciplined adherence to broking, placement, and market-access protocols.
• Functional Collaboration: Collaborate closely with Global Placement, Claims, Risk Engineering, and relevant specialty leadership.
• Governance Representation: Represent the NSW region within the broader leadership executive, contributing to wider decision-making and strategy.

Key Success Measures

• Sustainable revenue and margin growth aligned to Corporate targets.
• Improved pipeline quality and conversion.
• Increased penetration across the NSW Corporate portfolio.
• Strong client retention and advocacy outcomes.
• Depth and resilience of the NSW leadership and technical bench.

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The Requirements

Essential

• Senior leadership experience within Corporate broking or risk advisory.
• Proven State P&L ownership and demonstrated growth delivery.
• Strong commercial judgment and market credibility.
• Ability to operate effectively in a matrixed organization.

• Success leading high-performing teams.

   

Preferred

• Professional insurance or industry qualifications (e.g., ANZIIF/ACII or equivalent).
• Experience leading through market cyecles and structural change

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds. 

In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com