Medical Receptionist - Specialist Consulting Suites - Casual

About Us
At Wyndham Private Specialist Consulting Suites we believe great healthcare starts with great people. Our centre brings together Melbourne’s leading health service providers under one roof; a General Practice, Specialist Suites, Allied Health and Mental Health services, so that families can access everything they need in one convenient location.

We’re a welcoming, supportive, and hardworking team who share a passion for patient care. Every day is busy and varied, but we work together to make sure our patients feel cared for from the moment they walk through our doors.

About You
We’re looking for someone who loves helping people and thrives in a team environment. The right person will be warm, approachable, and able to bring calm and positivity even when things get busy. You’ll also bring:

• Confidence working in a fast-paced environment

• Strong multitasking and organisational skills

• Solid computer literacy (experience with Best Practice is a bonus, but training is available)

• A genuine passion for delivering excellent customer service

• A friendly, can-do attitude and team spirit

• Attention to detail and a professional, patient, and courteous manner

What You’ll Be Doing

• Welcoming patients and making them feel comfortable from the moment they arrive

• Answering phones and supporting enquiries with care and professionalism

• Booking and managing patient appointments

• Processing accounts and managing invoicing/receipting, including third-party suppliers

• Supporting our doctors and health professionals with day-to-day administration

• Maintaining confidentiality and treating patient information with respect

• Helping the team stay organised and ensuring the practice runs smoothly

• Pitching in where needed and working flexibly, including some evenings or Saturdays

Hours
We’re open Monday to Friday and looking for someone who can be flexible across the week but especially Mondays, Thursdays and Fridays!

Why Join Us?

• Be part of a friendly, supportive team that values collaboration

• Work in a welcoming environment where patients come first

• Training and support provided to help you succeed and grow

• A chance to make a real difference in people’s health and wellbeing every day

How to Apply
If this sounds like the right fit for you, we’d love to hear from you.

Please send us your resume and a short cover letter via the SEEK portal, telling us a bit about yourself and why you’d love to join our team.

*Please include your availability in the cover letter.

Only shortlisted applicants will be contacted.