Account Executive

About Us

Loop IQ is a purpose-built intelligence platform helping care organisations move beyond fragmented spreadsheets and manual reporting — delivering the accuracy, auditability, and confidence that regulated environments demand. Alongside the platform sits our strategic consulting wing, guiding organisations through implementation and optimisation so the technology delivers from day one.

Why work at Loop IQ?

Build something that matters — We’re solving a real problem in a sector that affects millions of Australians. The work you do here has a direct line to better outcomes in aged care.

Grow with intention — We invest in our people through dedicated learning budgets, performance bonuses, and genuine wellbeing support — because great work starts with great people.

A culture worth showing up for — We’re a small, high-trust team that values different perspectives, moves fast, and communicates openly. There’s no politics here, just good people doing meaningful work.

Rare access, real impact — We operate at the intersection of health data, government, and enterprise. The market access and relationships we’ve built are genuinely hard to find at this stage of a company.

About the Role

We’re hiring an Account Executive to own conversion of qualified demand into revenue, and the lifecycle value of small to mid-sized accounts. You’ll own the entire sales cycle – from prospecting and qualification to demos, partnerships, and closing deals. This is your chance to take ownership, build meaningful client relationships, and make a significant impact.

This is an individual contributor role reporting to the CEO / Head of Growth. You’ll be one of the first sales hires, with real ownership of the process, pipeline, and revenue outcomes.

We’re flexible on hours — open to part-time or 0.8 FTE (four days), and happy to shape the arrangement around the right person. This role is open to Melbourne-based candidates only, and there will be a degree of working from our South Melbourne office.

A Day in the Life

Your work will span discovery, demos, pipeline management, and renewal/upsell conversations. One day you might be running a structured discovery session to diagnose a prospect’s reporting pain; the next, you’re tailoring a demo, working a deal through commercials, or managing a renewal across an existing account. You’ll keep the pipeline clean and the forecast honest, feed structured feedback back to Marketing on lead quality and objections, and coordinate with Partnerships on handover of larger or more complex accounts.

What You’ll Do

• Run structured discovery sessions to diagnose client problems and confirm relevance and fit
• Disqualify low-fit or low-quality opportunities early to maintain pipeline integrity
• Prepare and deliver tailored demonstrations aligned to client context and operational outcomes
• Manage the full sales process from initial engagement through to close
• • Maintain a clean, accurate and controlled pipeline — stage, probability and expected timing
• • Produce reliable forecasts based on controlled pipeline, not assumption
• Own commercial discussions including pricing, scope and agreement terms
• Manage renewals across all assigned accounts, including timing, communication and closure
• Identify and execute upsell opportunities within existing accounts
• Provide structured feedback to Marketing on lead quality, messaging effectiveness and objections
• Coordinate with Partnerships on handover of mid to large accounts where required

Experience & Background

• Strong communication and structured thinking — able to run focused, outcome-driven conversations
• Commercial awareness and an ownership mindset
• Comfortable working with process, systems and CRM discipline
• Self-directed and disciplined — able to operate without heavy management
• Experience in demos or sales roles is useful, but clarity and execution matter more than background.

Ways of Working

• Operates with a high degree of professional integrity, discretion, and accountability
• Strong analytical capability and sound commercial judgement under pressure
• Comfortable owning a number and being directly accountable for revenue outcomes
• Comfortable working across functional boundaries with Marketing, Partnerships and leadership
• Demonstrated AI literacy, including practical experience using AI tools responsibly in a professional context

What Success Looks Like

• Strong and consistent conversion rates across qualified opportunities
• Predictable, controlled revenue generation
• High renewal rates across owned accounts
• Clean, accurate and reliable pipeline and forecasting

Bonus Skills

• Familiarity with the health or aged care sector
• Experience selling SaaS into regulated or compliance-driven environments
• Exposure to running demos for technical and executive stakeholders in the same room