Medical Secretary

We are looking for a Medical Secretary to join our team on a full-time basis. In this role, you will work directly with two specialist plastic surgeons. You will be the first point of contact for our patients, ensuring a seamless and positive experience.

Full-time hours are Monday to Thursday, 9:00 AM to 5:00 PM, and 9:00am to 3:00PM on Friday

Position Overview:

• Scheduling patient appointments

• Responding to patient queries (telephone and email) in a timely manner

• Managing regular and ad-hoc theatre lists at various hospitals, including obtaining approvals and paperwork from patients, employers, and insurers

• Issuing invoices and managing payments from patients, employers and/or insurers

• Reviewing incoming correspondence and directing it to the appropriate person/s

• Maintaining professional outgoing correspondence on behalf of specialist surgeons, such as consultation letters and referrals

About You:

• Previous experience in medical administration/reception is highly desirable; however, training will be provided for the right candidate

• Knowledge of Genie is preferred

• Ability to multitask, prioritise, and manage time effectively

• Strong communication skills

• High-level attention to detail

• Ability to work independently and as part of a team

We Offer: 

• A competitive salary

• A friendly and supportive team environment

• Regular catch-ups such as team dinners

We look forward to hearing from you.