Customer Service Officer

Who is ADAS?
ADAS Solutions is proudly an Australian owned and operated company providing advanced driver assistance system (ADAS) and electric vehicle (EV) solutions for the automotive industry.

What's the role?
Our Thebarton Calibration Centre is seeking a Customer Service Officer for a 12-month fixed-term full time contract. This role will serve as the central link between customers, technicians, and workshop operations, ensuring efficient communication, accurate administration, and a high standard of customer service. Your key responsibilities include:

• Managing customer enquiries, bookings and quotes
• Coordinating technician schedules
• Providing clear and timely job updates
• Supporting Site Managers with workflow planning
• Maintaining accurate data and administrative records

Is this you?
We're seeking a proactive and professional individual who brings:

• Experience in customer service, scheduling or service advising (automotive highly regarded)
• A confident and professional phone manner
• Strong organisational and problem-solving skills
• High accuracy in data entry and administration
• Solid Microsoft Office skills
• The ability to manage multiple priorities in a busy environment

Why join ADAS?
Backed by GPC Asia Pacific, ADAS offers stability, growth and long-term career opportunity. You'll benefit from:

• Full-time, Monday to Friday (no weekends)
• Ongoing training and career development within a national organisation
• Employee recognition programs and annual awards
• Team member discounts with Repco, NAPA, AMX, Motion Industries and more
• Employee Assistance Program (wellbeing, financial and legal support)
• Paid volunteer leave and paid parental leave for permanent employees

If you're looking for a role where you can make a real impact, it'd be great to hear from you.