Regional Sales Manager (Victoria)

About ZEEKR ZEEKR is a premium electric vehicle brand under the Geely Group, dedicated to pioneering innovation in smart, sustainable mobility. As part of Geely’s ecosystem, ZEEKR embodies cutting-edge design, advanced technology, and user-centric electric mobility experiences.
About Geely:A global leader in smart electric vehicles and automotive innovation.Owns iconic brands including Geely Auto, ZEEKR, Volvo, Polestar, Lotus, and holds a 17% stake in Aston Martin.Boasts $100B+ in assets and employs 140,000+ people worldwide.Employs over 30,000 engineers and designers across R&D centers in China, Sweden, the UK, the U.S., and Germany.Operates 4,000+ sales and service locations globally.Recognized as a Fortune Global 500 company for 13 consecutive years.Drives AI-powered automotive solutions supported by one of the industry’s largest cloud computing capacities (1.02 Exaflops/sec).Through Geespace, has launched 20 satellites to enhance safe autonomous driving capabilities.Employs world-class digitalisation and AI-driven manufacturing processes.
Duties and responsibilities:Dealer Relationship Management:Conduct regular visits to dealerships within the assigned regions.Build and maintain strong, long-lasting relationships with dealer principals and sales teams.Provide guidance and support to dealers to enhance their sales processes and performance.
Sales Target Achievement:Develop and implement sales strategies to achieve regional sales targets.Monitor and analyze sales performance data to identify areas for improvement.Work closely with dealers to develop action plans to meet and exceed sales targets. Retail and wholesale targets.
Key Account (Fleet/Corporate) ManagementIdentify, develop, and maintain relationships with key corporate and fleet customers.Coordinate with internal teams and dealers to deliver tailored solutions for large clients.Oversee the full sales cycle for key accounts, including proposals, negotiations, delivery, and after-sales service.
Customer Satisfaction Index (CSI):Monitor dealer CSI scores and implement strategies to improve customer satisfaction.Conduct training and workshops for dealer staff to enhance customer service skills.Address and resolve customer / partner complaints and issues in a timely manner.
Market Analysis and Reporting:Conduct market analysis to identify trends, opportunities, and competitive threats.Prepare and present sales performance reports to senior management.Provide feedback on market conditions, competitor activities, and customer preferences.
Training and Development:Organize and conduct sales training programs for dealer sales teams.Ensure dealers are well-versed in product knowledge and sales techniques.Mentor and coach dealer staff to improve their sales performance and customer service skills.Dealer CRM and Daily Operations ManagementOversee and support daily dealership operations to ensure consistent execution of processes and standards.Manage and improve dealer usage of CRM systems, including lead management, customer follow-ups, and sales funnel tracking.Monitor data accuracy and completeness within CRM systems; ensure timely and effective lead conversion.Identify operational inefficiencies and implement improvement plans to enhance overall dealership performance.
Compliance and Standards:Ensure all dealer operations comply with company policies, standards, and legal requirements.Conduct regular audits to ensure adherence to sales and service standards.Implement corrective actions as needed to address non-compliance issues.Assist and build action plans for CI installation for sales and network facilities.
Requirements:Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).Minimum of 4 years of experience in sales management within the automotive industry.Proven track record of achieving sales targets and driving business growth.Strong analytical skills and the ability to interpret sales data and market trends.Excellent communication, negotiation, and interpersonal skills.Ability to travel frequently within the designated regions.Proficiency in MS Office and CRM software.