Caseworker – Housing & Homelessness

The Gender Centre is seeking a motivated and compassionate Caseworker to join our Specialist Homelessness Service (SHS) team.

The Gender Centre is a leading specialist organisation supporting transgender and gender diverse people across NSW. We provide specialist housing and homelessness services, counselling, health and wellbeing programs, family support, peer support, outreach, education and advocacy, and are recognised as an ASES Centre of Excellence.

About the Role

The Caseworker will provide practical, person-centred and trauma-informed case management and housing support to transgender and gender diverse people who are homeless or at risk of homelessness.

Working as part of our Specialist Homelessness Service, you will assist clients to address immediate housing needs, access crisis accommodation, sustain tenancies, work toward longer-term housing and connect with appropriate health, social and community supports.

Key responsibilities include client assessment and case planning, homelessness prevention and crisis support, housing and tenancy assistance, referrals and advocacy, outreach and home visits, maintaining client records, and identifying and escalating client safety and risk concerns.

About You

We are looking for someone who has:

• A relevant qualification in Community Services, Social Work, Welfare or a related discipline, or demonstrated equivalent experience.
• Experience providing casework, case management or client support to people experiencing homelessness, housing instability or complex needs.
• Knowledge of housing, homelessness and community support systems.
• Strong client assessment, case planning, referral and advocacy skills.
• An ability to recognise and appropriately respond to client risk and vulnerability.
• A commitment to respectful, inclusive and trauma-informed practice with transgender and gender diverse people.
• Strong communication, organisational and documentation skills.
• The ability to work independently and collaboratively as part of a multidisciplinary team.
• A current NSW Driver Licence.
• A current National Police Check and Working with Children Check, where required.

Previous experience within an SHS, housing or homelessness service and knowledge of the NSW housing and homelessness system will be highly regarded.

What We Offer

This is an opportunity to join a highly experienced specialist organisation and contribute directly to improving housing and wellbeing outcomes for transgender and gender diverse people.

The position is:

• 21 hours per week
• Ongoing employment
• SCHADS Award – Social and Community Services Employee Level 2, Pay Point 1
• Plus superannuation
• Salary packaging available
• Based in Marrickville, with outreach as required

next steps

To submit your application, please click ‘Apply Now’ by the closing date.

For a full guide to applying for a position at The Gender Centre, please view the document titled, "GUIDE TO APPLYING FOR A POSITION" attached below.

The Gender Centre values diversity and strongly encourages applications from transgender and gender diverse people and people with lived experience relevant to the communities we support.

A position description is attached.