Workshop Supervisor

Palfinger, a division of Sime Motors Company has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability. Both globally and in Australia, Palfinger provides superior technical support, parts availability and after sales service.


Seeking an experienced Workshop Supervisor to lead our growing Rydalmere workshop team. This hands on leadership role is responsible for coordinating installations, servicing, repairs and maintenance of cranes, hookloaders and associated equipment while ensuring outstanding safety, quality and customer outcomes.


Key Responsibilities

• Lead and coordinate workshop and field service activities
• Manage installations, servicing, repairs and maintenance of Palfinger equipment
• Plan and schedule workshop workloads to meet customer delivery commitments
• Allocate labour, parts, equipment and subcontractor resources effectively
• Monitor productivity, labour utilisation and workshop performance
• Provide technical support and resolve operational issues
• Lead, coach and develop a multiskilled team
• Conduct performance reviews, training and onboarding activities
• Maintain strong customer relationships and provide regular job updates
• Ensure all work meets Palfinger quality standards and compliance requirements
• Drive a culture of safety, accountability and continuous improvement

About You

You will be a proven workshop leader with strong technical and people management skills, ideally within heavy vehicle, transport equipment, manufacturing or engineering environments.

To be successful, you will have:

• Previous experience leading workshop, service or maintenance teams
• Strong planning, scheduling and resource management skills
• A commitment to workplace safety and quality outcomes
• Excellent communication and customer service skills
• Ability to lead, coach and develop high-performing teams
• Experience managing multiple priorities in a fast-paced environment
• Trade qualification in a mechanical, fabrication or related discipline

What's on offer

• Competitive salary package
• Access to employee benefits account including discounts on groceries, electronics and more
• Employee Assistance Program (EAP)
• Annual Health and Wellbeing reimbursement program
• Permanent full-time position - Monday to Friday
• New workshop facilities - free onsite parking - Rydalmere

Please note: The successful candidate must be able to pass a compulsory pre-employment medical, drugs and alcohol assessment.