WHS - Claims Administrators

Make a Difference: Work Health Safety Administration Officer - Southern Adelaide

Join SA Health as an Administration Officer in Work Health safety and Injury Management, where you'll provide essential support to healthcare workers recovering from workplace injuries. You'll coordinate return-to-work programmes and manage comprehensive injury documentation while working with a compassionate team dedicated to employee wellbeing. These roles offer the opportunity to make a real difference in the lives of those who care for our community every day.

About the roles: 

The two roles on offer sit within the SALHN Work Health Safety and Injury Management (WHSIM) team, providing essential operational and administrative support to deliver an efficient, compliant, and people-centred injury management service across the network.

• Supporting the end-to-end management of workers compensation claims in accordance with the Return to Work Act 2014 and associated Regulations
• Processing and maintaining accurate records across claims and administrative systems, including data entry, invoicing, and correspondence
• Delivering responsive administrative support to the WHSIM team, including document management, scheduling, and committee support
• Building and maintaining positive working relationships with employees, managers, and external service providers to support effective service delivery
• Contributing to quality improvement, audit processes, and policy and procedure review activities

About you:

• Strong communication and interpersonal skills, with the ability to manage a high volume of work, prioritise competing deadlines, and maintain confidentiality and professionalism across all interactions
• Experienced in office-based administration and computer systems, with the ability to manage data accurately and deliver work within required timeframes
• Proven experience in delivering high quality and safe care consistent with the National Safety and Quality
  Health Care Service Standards.

Please see the attached Role Description for additional information

Please note: These positions are multi-classed as either ASO2/ASO3 and classification will be determined by qualifications and/or experience. 

Want To Know More? Contact: Shauna Rooney, Injury Management - Business Partner, 7117 0413, ••••@sa.gov.au 

Application Closing Date: 11.55 pm Monday 7 September 2026

Attachments:

• ASO2 - Administrative Assistant
• ASO3 - Claims Administration Officer
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 950234