Medical Receptionist - Urgent Care Clinic Nowra

About the role

The Medical Receptionist of Grand Pacific Health Centre Nowra (GPHCN) and the Nowra Medicare Urgent Care Clinic serves as the first point of contact for patients and visitors in a fast-paced clinic environment. This role is pivotal in ensuring a welcoming, efficient, and professional experience for all individuals accessing care.

This fixed-term, part-time role is available until 30 June 2028, with the possibility of extension. The role is 32 hours per week across a set seven-day roster, including expected weekend and evening shifts.

Benefits & Perks

• A positive work culture by offering flexible work arrangements that support your wellbeing
• Ongoing professional development and supervision
• Increase your take home pay by salary packaging up to $15,900 + $2,650 meals and entertainment
• GPH Staff Conference
• Employer paid parental leave on top of the government PPL Scheme
• Free and confidential Employee Assistance Program

Duties

• Welcome patients and deliver exceptional service. Manage enquiries, bookings and appointment scheduling to ensure a positive patient experience.
• Maintain accurate patient records, billing and clinic administration. Support clinicians and keep daily operations running smoothly and efficiently.
• Uphold quality, safety and privacy standards. Monitor compliance, identify improvement opportunities and help achieve service targets.

Skills & Experience

1. Qualifications in administration or a combination of relevant training and experience deemed to be appropriate
2. Exceptional customer service skills, with prior experience in a medical reception setting with the ability to maintain confidentiality regarding patient and practice information
3. Outstanding communication skills, including a professional and personable telephone manner.
4. Detail-oriented with excellent time management and organisational skills.

About Grand Pacific Health

What we care about most is supporting healthier, happier, more connected communities across NSW and the ACT.

We’re a for-purpose organisation delivering high-quality, low- or no-cost physical, mental and social health services. With over 25 locations across NSW and ACT we are a passionate team we’re here for everyone, especially those experiencing or at greater risk of disadvantage.

Interested?

Applications close: 4 September 2026. Shortlisting may begin prior to the closing date.

For more information contact: Charise Morris, Practice Manager at ••••@gph.org.au or 02 •••• •255

Visit www.gph.org.au/employment to download the Position Description and Employee Benefits Guide, then click Apply to submit your application.

Please ensure your application addresses the selection criteria in the Position Description.

Our Commitment to Inclusion

We welcome applications from people with lived experience, Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, people from culturally diverse backgrounds, and people with disability.