Mental Health Recovery Support Worker

It takes courage.

Courage to sit with someone through difficult moments.

Courage to believe in recovery.

Courage to walk alongside a person as they rebuild confidence, reconnect with their community and work towards the life they want to live.

At Richmind WA, our Recovery Support Workers play an important role in supporting people experiencing mental health challenges to achieve their personal recovery goals. Working within a residential mental health service, you will provide practical and emotional support, promote wellbeing and independence, and contribute to a safe, welcoming and recovery-focused environment.

About the Role      

Based at our Kelmscott residential service, you will work as part of a supportive team helping people navigate mental distress, build life skills and develop meaningful pathways towards recovery. The role is hands-on, rewarding and varied, requiring strong communication skills, sound judgement and a genuine commitment to person-centred practice.

Key responsibilities include:

• Supporting people to achieve their recovery goals and implement their recovery plans
• Providing practical and emotional support in a residential setting
• Supporting people to develop life skills, confidence and independence
• Promoting emotional wellbeing and helping people navigate periods of distress
• Engaging with family members, carers and significant others where appropriate
• Maintaining accurate documentation and case notes
• Participating in team meetings, supervision, training and quality improvement activities
• Contributing to a safe, welcoming and recovery-oriented environment

About You      

To be successful in this role, you will have:

• A sound understanding of recovery-oriented and person-centred mental health practice
• Experience working in mental health, community services, disability, residential services or another relevant human services setting
• The ability to support people experiencing mental distress with empathy, professionalism and respect
• Strong communication and relationship-building skills
• Well-developed organisational and documentation skills
• The ability to work collaboratively as part of a team

Qualifications

You will hold a relevant Certificate IV qualification (or higher) in a human services-related field or be able to demonstrate equivalent relevant experience.

Qualifications may include:

• Certificate IV in Mental Health
• Certificate IV in Community Services
• Diploma in Mental Health
• Diploma in Community Services
• Other relevant human services qualifications

Experience working in residential mental health services is highly regarded.

About Us

At Richmind WA, we believe everyone deserves the opportunity to live a meaningful life, connected to their community and supported in their recovery and wellbeing journey.

As a leading Western Australian mental health organisation, we provide inclusive, community-based residential, outreach and mental health services for adults and young people. Through evidence-based practice, lived experience leadership and person-centred support, we help people build confidence, strengthen resilience and achieve their goals.

Our 2024-2028 Strategic Plan, Shaping the Future, Today, reflects our commitment to leading transformative services, bridging gaps in the mental health system, influencing lasting change and creating a resilient future for the communities we serve.

Everything we do is guided by our values:

• Living and Breathing Recovery
• Being Brave and Exploring
• Putting People First
• Being Passionate About Inclusion and Belonging
• Listening Deeply and Learning

Inclusion is at the heart of who we are. We celebrate diversity and welcome people from all backgrounds, cultures, identities and lived experiences. We value the unique perspectives of people with lived and living experience of mental health recovery, disability, and those from Aboriginal and Torres Strait Islander, culturally diverse, LGBTQIA+ and other underrepresented communities.

As a Rainbow Tick accredited organisation, we are committed to creating safe, welcoming and inclusive spaces for our staff, consumers and communities.

Why Join Us?

It takes courage to support people through recovery. It also takes courage to challenge thinking, build new approaches and create meaningful change.

At Richmind WA, you'll join a team that is passionate about improving mental wellbeing outcomes and committed to creating a workplace where people feel valued, supported and empowered to grow.

What You'll Enjoy

Reward & Benefits

• Salary packaging up to $18,640, helping you maximise your take-home pay
• Four weeks annual leave
• Opportunity to purchase additional leave (conditions apply)
• Long service leave benefits after five years of service

Wellbeing

• Birthday Leave and Wellbeing Leave each year
• Access to our Employee Assistance Program (EAP)
• Supportive and flexible work environment that values work-life balance

Learning & Development

• Comprehensive onboarding and role-specific training
• Ongoing professional development opportunities
• Access to LinkedIn Learning

Culture & Inclusion

• Rainbow Tick accredited workplace
• Strong commitment to cultural safety, inclusion and belonging
• Opportunity to work alongside people with diverse experiences, perspectives and backgrounds
• Values-led organisation focused on recovery, courage and innovation

How to Apply

This is a Permanent Part-Time position based in Kelmscott.

The roster for this position is fixed and cannot be changed. Applicants must be available to work the roster. The roster includes day shifts (6:45-14:45), afternoon shifts (14:30-22:30 and 15:00-23:00), overnight shifts (22:00-7:00) and weekends shifts which include 6:45-14:45, 14:30-22:30, 15:00-23:00 and 23:00-7:00.

If this opportunity aligns with your skills, experience and passion for making a difference, we'd love to hear from you.

Please submit:

• A current resume
• A cover letter outlining your suitability for the role and what attracts you to joining Richmind WA

We welcome applications from people of all backgrounds and experiences. If you require any adjustments throughout the recruitment process, please let us know and we will work with you to ensure an accessible and inclusive experience.

Have Questions?

For further information about this opportunity, please contact our People & Capability team at recruitment@rw.org.au using the subject line: Mental Health Recovery Support Worker enquiry via EthicalJobs.

Before an offer of employment can be made, Richmind WA requires successful candidates to satisfy the relevant pre-employment checks applicable to the position.

Richmind WA reserves the right to close applications prior to the advertised closing date.

Please note: Applications submitted without the required supporting documentation may not be considered.

Applications submitted without a cover letter will not be considered.