Facility Manager - Holbrook Village Hostel

Facility Manager – Residential Aged Care - Holbrook

• Up to $160,000 + Super
• Salary packaging up to $15,900 + $2,650 Meal & Entertainment Card + Novated Leasing)
• Platinum member of Australian College of Nursing + Paid AHPRA Registration
• Build an engaged, high‑performing team while strengthening relationships with families, staff, and the broader community.
• Drive operational excellence, quality care and workforce performance to elevate service outcomes and ensure regulatory compliance.

The Opportunity

We’re seeking an experienced and compassionate Facility Manager to lead our close-knit team at Holbrook Village, a 21-bed Residential Aged Care facility located in Holbrook located in the beautiful Riverina region of NSW. This is your opportunity to lead a warm, person-centred service that genuinely feels like home for residents and their families. 

Your focus is to ensure the delivery of safe, high‑quality, and person‑centred care to residents at Holbrook Village. You will drive operational excellence by aligning clinical, administrative, and support functions with the Aged Care Quality Standards and UPA’s mission and philosophy of care. Through strong governance, proactive risk and workforce management, and a commitment to continuous improvement, the Facility Manager safeguards resident wellbeing while strengthening service performance, compliance, and financial sustainability. Beyond day‑to‑day operations, you will influence the culture and capability of the team, foster meaningful relationships with residents, families, and community stakeholders, and uphold the organisation’s reputation as a trusted provider. You will gain satisfaction through shaping the quality of life for residents, the effectiveness of staff, and the overall success and integrity of the facility.

You will:

• Lead the overall operations and service delivery at Holbrook Village 
• Drive continuous improvement in resident care and service outcomes 
• Support and coach a committed team to deliver quality, person-centred care 
• Manage the facilities finances, staffing, compliance, and clinical governance and quality with support from a team of onsite Clinical Manager/Educators and a central Clinical Governance, Quality and Education team.  
• Build positive relationships with residents, families, staff, and the local community 

What you will need 

• Registered Nursing qualifications with AHPRA registration (preferred) with extensive relevant Aged Care Industry experience
• Demonstrated knowledge of regulatory requirements related to Aged Care
• Demonstrated active participation in and knowledge of the Aged Care Accreditation system.
• Proven experience with Aged Care funding streams, including AN-ACC and associated documentation.
• Demonstrated working knowledge of and experience in budget management and cost control.
• Demonstrated ability and experience in applying sound business knowledge and awareness, using holistic management processes.
• Sound understanding of employment legislation and ability to manage staff performance and development.
• Demonstrated commitment and capacity to implement the principles associated with EEO, Infection Control, Continuous Improvement and WH&S.
• Possess high levels of submission, report writing and presentation skills.
• Possesses highly developed communication, interpersonal, negotiation and team/relationship-building skills to achieve team outcomes.
• Demonstrated decision-making, problem-solving and conflict-management skills.

Why Work for UPA: 

• Competitive remuneration including eligibility for not-for-profit salary packaging options for permanent employees (up to $15,900 living expenses and $2,650 entertainment benefits, tax free) 
• UPA guarantees the contracted hours for shift work employees.
• Access to a Wellness Program 
• Employee Assistance Program
• Up to $500 retention bonus for permanent appointments
• Support provided for your ongoing AHPRA registration requirements (including payment of annual fees)
• Platinum Member of the Australian College of Nursing
• Supportive and friendly work environment 
• Work/life balance and flexible working arrangements available 
• Workplace education and support provided 
• Opportunity to make a real difference to the lives of our residents and the community

The Organisation

UPA Aged Care Solutions is a not-for-profit, values-based organisation committed to providing high-quality Residential Aged Care, Home Care, and Retirement Services. We believe every individual has the right to live with dignity, respect, and security, and we strive to attract and retain top talent who share our philosophy of care.   

Pre-employment screening

The successful applicant is required to meet the following criteria: 

• Applicants must have current and valid Australian working rights (citizenship, permanent residency, or a valid working visa) to be considered for this role. 
• Must be willing to undertake pre-employment checks which include but not limited to National Police Check, Reference Checks, Qualification and professional registration verification 
• Vaccinated in accordance with UPA’s Immunisation and Vaccination Policy 

Appointment is subject to satisfactory pre-employment screening and confirmation of the applicant’s right to work in Australia. 

Interested 

Simply click on the ‘apply now’ button and submit your cover letter and resume for consideration.  For a confidential discussion or to obtain a copy of the position description, please contact the UPA Talent Team at recruitment@upa.org.au.  

To find out more about UPA of NSW, we invite you to visit our website at www.upa.org.au.    

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the UPA’s Talent Team at recruitment@upa.org.au.