Roadside Responder

About the role

Based on the Sunshine Coast, you'll provide professional, supportive roadside assistance to members and customers of Australia's leading motoring clubs as part of Club Assist — part of the Australian Motoring Services Group. You'll be the friendly face delivering trusted mechanical support and customer service.

Key responsibilities

• Provide diagnostics to vehicles at the roadside, and sell and install batteries, as required

• Give trusted and helpful mechanical advice to customers

• Deliver and promote services efficiently and professionally

• Work to policies and processes, including ensuring financial and administrative records are kept up to date

• Work safely at all times, taking into account the health and safety of yourself and others

• Ensure cleanliness and working order of all company vehicles, facilities, tools, equipment and uniforms, and report any faults or damage

About you

• You're a qualified mechanic

• You hold an unrestricted QLD Driver's Licence

• You're highly trustworthy and reliable, with a can-do attitude and a genuine commitment to getting the job done right

• You genuinely care about helping people and providing excellent customer service

• Ideally, you bring Battery and Auto Electrical or Automotive industry knowledge

• You're available for weekend or evening work

• You're reliable, organised and punctual, with strong attention to detail

• You're committed to upholding Health, Safety and Environment standards

About us

The Australian Motoring Services (AMS) Group provides trusted, end-to-end mobility solutions across roadside assistance, automotive services, EV charging, travel and rewards. Backed by the Mobility Clubs of Australia (NRMA, RACV, RACQ, RAA, RAC, AANT and RACT), AMS supports millions of Australians every day through businesses including Club Assist, Assist Australia and Chargefox. As part of the AMS Group, Club Assist are specialists in battery sourcing, storage and installation. We help keep people moving safely — whether that's getting someone back on the road, supporting commercial fleets, or helping power the transition to a more sustainable future.

Benefits

• 5 weeks annual leave

• A flexible rotating roster (day and afternoon shifts)

• An operational vehicle while you're on shift, plus tools, equipment, uniforms and PPE

• Ongoing development, including training on the latest automotive technologies

• 24/7 technical support to help you bring your best every day