Commercial Business Officer

Our organisationWe take pride in our place in the Gippsland community. We are a quality essential service and support the health, safety and wellbeing of our community and staff. We are a significant employer in the region, working closely with our stakeholders towards an increasingly prosperous Gippsland.
We are innovative and committed to ensuring that Gippsland Water remains a great place to work. We do this by:Offering a flexible and stimulating workplace and investing in our people to enable us to adapt to the changing needs of our business and our region.Building the capability and culture of our people into a more highly skilled, professional, customer focused and efficient organisation.Building a diverse and inclusive organisation, where our people feel safe to bring their full and authentic self to work.
We also provide a range of employee benefits that will make your experience working at Gippsland Water both professionally and personally rewarding.
The roleThe Commercial Business Officer supports the delivery of Gippsland Water's major customer program through the accurate administration of billing, debt management, trade waste compliance, metering and customer relationship activities.
What you’ll bringExperience in business administration, customer billing or revenue management.Demonstrated ability to communicate, consult and assist with the management of complex relationships with a diverse range of stakeholders.Commitment to delivering positive customer and stakeholder outcomes.High level attention to detail and accuracyAbility to work independently and proactively on complex tasks.Proven ability to synthesise and validate detailed information from a range of systemsStrong administrative, reporting, excel and record-management skills.
FreedomWe offer a variety of flexible arrangements to suit our employees’ varied needs, including purchased leave, varied start and finish times, working from alternative locations and accrued days off. We understand that Gippsland Water and our customers benefit from enabling our employees to achieve balance in work and life.
How to applyFor specific enquiries relating to this position, please contact Mathew Dunn, Commercial Business Partner on 0467 003 908.
We will be reviewing applications as they are received.
Before applying for the position applicants should read the position description and included selection criteria. All applicants need to provide a statement addressing all selection criteria along with a copy of your current resume to be considered for this position.
Please note that if you do not fully address the selection criteria you may be excluded from being shortlisted for further progression in the recruitment process.
Shortlisted applicants may be required to undertake a pre-employment medical and a National Police Check.
Further information: A position description and instructions on how to apply can be obtained from our website www.gippswater.com.au/careers or by contacting Recruitment on 03 5177 4709.