Business Manager - Care Services - Aged Care- SA

About Lumia Care

Lumia Care is a growing Australian provider of Aged Care, Disability and Clinical Support Services, focused on delivering safe, high-quality and person-centred care.

About the Role
We are looking to appoint a Care Services Manager for our Dulwich, SA team urgently.
This is a key people and operational leadership role responsible for leading the care team, supporting clients and ensuring consistent, high-quality service delivery.
We are looking for an experienced Aged Care leader who is people-focused, confident managing teams and able to make sound decisions in a busy environment.

Key Responsibilities

• Lead, coach and develop the care team.
• Manage day-to-day service delivery and operational priorities.
• Build a positive, accountable and people-centric culture.
• Manage performance, supervision and team development.
• Build strong relationships with clients, families, staff and stakeholders.
• Monitor client needs, incidents, risks and complaints.
• Ensure compliance with Aged Care requirements and organisational standards.
• Monitor team performance, workforce needs and service quality.
• Use reporting and data to identify issues and improve outcomes.
• Drive continuous improvement across care systems and processes.
• Ensure safe, consistent and person-centred service delivery.

About You
Aged Care experience and strong people management skills are essential.
You will bring:

• Proven experience in Aged Care leadership or management.
• Strong people management and communication skills.
• Confidence managing performance and difficult conversations.
• Strong understanding of person-centred care, quality and safeguarding.
• Excellent stakeholder and relationship management skills.
• Ability to make decisions and manage competing priorities.
• Strong organisational, reporting and problem-solving skills.
• A proactive, accountable and improvement-focused approach.

Why Join Lumia Care?

• Key leadership role with direct impact on client outcomes.
• Supportive and collaborative leadership team.
• Career progression and development opportunities.
• Ongoing training and professional support.
• Employee Assistance Program.

Apply Now
We are moving quickly for the right person.
If you are an experienced Aged Care leader who puts people and quality care first, apply now to join our Dulwich, SA team.