Business Development & Operations Officer

About the role
This role supports the day-to-day and strategic operations of Swim, Sport and Leisure services, with a strong focus on workforce coordination, stakeholder engagement, and continuous improvement. You will contribute to delivering high-quality, community-focused services while identifying opportunities to enhance performance and operational outcomes.

Work type: Permanent Full Time
Classification: Band 6 Commencing at $98,633 pa plus super

Key responsibilities include:

• Support recruitment and workforce scheduling across the Swim, Sport and Leisure network to ensure efficient operations.
• Monitor and analyse program performance against KPIs, identifying opportunities for improvement.
• Assist in the delivery and operational management of programs across multiple facilities.
• Provide advice and support to stakeholders on operational and project-related matters.
• Contribute to project coordination, reporting, and continuous improvement initiatives.
• Build strong relationships with internal teams and external stakeholders to support service delivery.

About you
You are a proactive and organised professional with strong communication skills and the ability to build effective relationships with a wide range of stakeholders. With a keen eye for detail and a focus on continuous improvement, you thrive in a dynamic environment and are motivated to deliver efficient, high-quality outcomes for the community.

Essential Experience:

• A tertiary qualification in a relevant field, such as Sport and Recreation, Business or Management, with relevant professional experience, or a lesser formal qualification with substantial experience in the Aquatic and Recreation Industry.
• Demonstrated ability to manage time effectively and prioritise multiple tasks in a fast-paced environment.
• Current Working with Children Check. 
• Preferred candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now! 

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Applications close: 11:55pm Sunday 23 August 2026

Position Description (Word Version)

Position Description (PDF Version)

Enquiries: Richie Hollins, Swim, Sport and Leisure Operations Lead | 5272 4079 |  ********@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at *******@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience.  We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.