Disability Support Worker – Community Living

Disability Support Worker – Community Living

Full – time | Victorian Disability Services (NGO) Agreement 2019 – Level 2 – $34.58

Do you want to make a real difference to the lives of people with disabilities?

Is it important to you to work for an organization that values you and offers opportunities for growth and development?

Then look no further!

About cape

cape group (cape) is a not-for-profit company limited by guarantee providing services to people with a disability and is a Registered NDIS Provider.

Nadrasca joined with Brite in April 2025 to form cape group, a newly formed brand resulting from the merger of the two NDIS registered providers with a combined 120 years in operation across the eastern and northern suburbs.

Together, we provide a range of services for people with disability, including home and living supports, social and community participation activities, youth employment assistance, supported employment, and NDIS support coordination.

At cape, we work hard to ensure that everyone we support can have their best day, every day.

This means people feel awesome, welcome, connected, excited, and ready to achieve their goals – whatever that means for them.

The Position

The Disability Support Worker reports directly to the House Supervisor and is responsible for delivering high‑quality support services to residents across any cape Community Living Service. The role focuses on supporting residents to achieve their individual goals and live fulfilling, meaningful lives by providing person‑centred care and assistance.

Quality, safety and person-centered support

• Support residents in a manner consistent with person-centred active support, positive behaviour support, and cape’s policies and procedures.
• Support a smooth transition and adjustment for new and existing residents and their families.
• Support residents to achieve their goals and live fulfilling lives. Regularly seek feedback from participants, families and relevant others, and communicate this to the House Supervisor and the team.
• Participate in the review of behaviour support plans.
• Ensure familiarity with each resident’s support goals and work collaboratively with the team and relevant external providers to consistently implement, monitor and review resident plans.
• Contribute to an environment that empowers people with disabilities.
• Support residents’ access to health care, support services and the community.
• Participate in the planning and preparation of menus and meals that are based on resident’s nutritional, cultural, and religious needs and personal preferences and in accordance with food safety guidelines and household budgets.
• Maintain a high standard to ensure the house is comfortable, tidy and hygienic for residents at all times, including assistance with washing, mopping floors and domestic cleaning where residents cannot.
• Assist the House Supervisor and Accommodation Services Manager in conducting regular operational and functional audits, as required.

Operations

• Maintain awareness of current resident Rosters of Care, and ensure supports to residents are delivered accordingly. Participate as required in the review of resident support needs in preparation for NDIS Plan Reviews.
• Complete resident documentation in a timely, accurate and professional manner.
• Identify and report house maintenance issues in a reasonable time to the appropriate person.
• Maintain accurate records of all financial transactions and expenditure in accordance with set budgets and resident agreement.
• Maintain up to date records relating to service delivery, safety and finance, and provide additional information as required.

Qualifications and Experience

• Certificate III Disability or equivalent sector experience.
• Level 2 First Aid Certificate.
• Demonstrated ability to actively support people with disability in daily living and personal care skills.
• Ability to undertake a range of household duties, including meal preparation and household cleaning to a high standard.
• Must be able to work shifts that may involve weekends, morning and evening work, and sleepovers.
• Ability to use technology to access and maintain resident records and communicate with others through the use of Microsoft Office Suite, email, web browsing and video conferencing platforms.
• Current Victorian Driver’s Licence.

Skills and Attributes

• A demonstrated understanding, knowledge, and commitment to the rights of people with disability.
• Commitment to empowering people with a disability and assisting them to live a life of their choosing.
• Excellent interpersonal and communication skills, both written and verbal.
• ·Ability to work independently and within a team, and use judgement to appropriately escalate issues.
• A positive attitude to continuous improvement.
• Demonstrated ability to prioritise and organise one’s own time to achieve tasks.
• Ability to exercise sensitivity and maintain strict confidentiality, when required.

Why Join Us?

Our vibrant culture and collaborative team environment truly set us apart. You’ll join a warm, inclusive, and enthusiastic team united by a shared passion for enriching the lives of people with disabilities.

Be the difference in someone’s everyday lead with heart, empower with purpose, and help create a life of dignity, independence, and joy for people with disability.

What we can offer you:

• A great working environment as part of a passionate and dedicated team.
• Attractive salary including salary packaging associated with not-for-profits.
• Training and professional development.
• The opportunity to use your skills to make a real difference in people’s lives.

All applicants must hold a current NDIS Worker Screening Clearance and obtain a Working with Children Check prior to employment.

All relevant staff must provide evidence of unrestricted Australian residential and working visa.

How to Apply:

We are inclusive in our thinking and are open to candidates who may not meet all criteria, but believe they are the right fit for the position.

If you are interested in becoming an active and valued member of a dedicated and passionate team, please apply today by clicking on the Apply button.

Shortlisting and interviews will commence soon.

We welcome applications from all diverse backgrounds including individuals with disability, those that identify as Aboriginal and Torres Strait Islanders, LGBTQIA+, or from culturally and linguistically diverse backgrounds.

We look forward to hearing from you!