Senior Volunteer Coordinator

Make a lasting impact in a values-driven organisation supporting diverse communities

MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.

With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you’ll join a compassionate, dedicated group of people working to deliver real impact every day.

The Role

The Senior Volunteer Coordinator – Victoria is responsible for the supporting the oversight and performance of the volunteer visiting programs across Victoria, ensuring alignment to MiCare’s strategic objectives, values, and compliance obligations.

This role supports and guides a team of Volunteer Coordinators and is accountable for:

• Delivering a consistent, high-quality volunteer experience
• Ensuring the volunteer workforce contributes meaningfully to resident and client wellbeing
• Contribute to strong governance, safeguarding and compliance and reporting practices
• Driving program growth, engagement and sustainability

What We’re Looking For

Qualifications

• Tertiary qualification in Community Services, Social Work, Human Services, Management or related discipline or demonstrated equivalent experience.

Experience

• Demonstrated experience in leading volunteer programs or community engagement services

• Proven experience in people leadership and team management

• Strong understanding of governance, risk and compliance frameworks

• Experience working within aged care, community services or not-for-profit sectors

• Excellent stakeholder engagement and communication skills

• Ability to manage multiple sites and competing priorities.

Essential Skills

• Demonstrated ability to lead and support a team in an operational environment.

• Well-developed stakeholder engagement and relationship management skills.

• Strong written and verbal communication skills.

• Sound analytical, problem-solving and reporting skills.

• Demonstrated ability to work in a culturally sensitive manner within an ethno-specific environment

• A preparedness to work to the 10 principles of the Eden Alternative philosophy.

• Self-motivated with a flexible, caring and patient attitude.

Why MiCare?

• Save on tax with generous salary packaging benefits — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
• Enjoy exclusive perks via our employee wellness portal — access to amazing discounts on everyday items.
• Achieve true work life balance — hybrid working between home and the office (Carrum Downs or Kilsyth)
• Act as a change agent — drive real transformation in a purpose-led organisation.
• Be part of a multicultural, values-led team making a real difference in the community.
• Grow with us — access professional development in a supportive, collaborative environment.

To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check.

How to Apply? 

If you’re ready to join a purpose driven organisation, we’d love to hear from you. When applying, please combine your CV and cover letter into one document and upload it as part of your application.

You can also review the Position Description for further information about the role and requirements.

Applications close 5:00pm, 1 September 2026.

MiCare is handling this recruitment independently and is not engaging agency support at this stage.