Operations Manager

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.  

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

We're transforming the future of temperature-controlled logistics - and people are at the heart of everything we do. As we continue to grow and innovate, we're looking for an exceptional Operations Manager to help guide our Laverton site with a relentless commitment to safety, people development and operational excellence.

In this pivotal leadership role, you'll be responsible for the end-to-end performance of one of our key Victorian facilities. You will bring clarity, energy and purpose to your teams, ensuring the site operates safely, compliantly and profitably while delivering outstanding service to our customers.


Key Focus Areas

• Set and model the standard for visible safety leadership, making safety a non-negotiable part of how work gets done.

• Create an environment where people feel engaged, motivated and supported to perform at their best.

• Inspire and develop Shift Managers, Team Managers and frontline teams through coaching, setting clear expectations and having regular development conversations.

• Support continuous improvement across systems, processes and workflows so tasks become safer, easier and more efficient.

• Ensure the smooth running of a multi-temperature operation to meet service delivery targets across a fast-paced, 24/7 retail logistics environment.

• Oversee labour, equipment, budgets and KPIs with strong commercial acumen.

• Develop strong partnerships with internal stakeholders, customers, suppliers and regulators.

• Ensure compliance with FSANZ, HACCP, CoR and all safety, quality and legal requirements.

What You Bring

We're looking for someone who is more than an operations expert - we want a people champion who can support a culture of safety, engagement and performance.

Your Key Areas of Expertise:

• Extensive experience leading large teams in logistics, retail distribution or FMCG.

• Capability credentials in multi-temperature operations and warehouse/transport interfaces.

• A proven record of improving culture, safety outcomes and engagement.

• The confidence to step forward, address difficult issues and champion new ways of working.

• Excellent communication, stakeholder management and problem-solving skills.

• A passion for developing teams to have a positive identity, shared purpose and pride in their work.

The Lineage Difference

Joining Lineage means joining a global organisation grounded in inclusive values and committed to making a real difference:

• Safe: You'll support a team where safety comes first - every person, every decision, every day.

• Trust: You'll be a key part of our leadership team, empowered to make decisions that shape site success.

• Respect: You'll foster a culture where people feel valued and included.

• Innovation: You'll champion ideas, solve problems creatively and help shape smarter ways of working.

• Bold: You'll have the autonomy to take informed risks and drive meaningful change.

• Servant Leadership: You'll support and elevate others - helping people be the best version of themselves.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

Our Purpose: Transform the food supply-chain to eliminate waste and help feed the world.
Our Vision: To be the world's most dynamic temperature-controlled logistics company.
Our Values: Safe, Trust, Respect, Innovation, Bold & Servant Leadership

Why Lineage?
 

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.